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View Full Version : Gauntlet Beta - Official Bug Report Thread



Leviathan
08-01-2018, 12:39 AM
Hello Troopers!

This is the official thread for all bugs found within the Gauntlet.

I’ll keep an updated list of all reported bugs as we log them below (please note, we are on PST and will be updating during our work hours ~9-6pm PST). Please be sure you check through that list before you post your report.

Tips for Posting Bugs. Please include the information below in all reports

Device Information: Please list exact device type and operating system
If you were able to get a screenshot, please include this in your post.
Describe exactly what happened. Be as clear as possible please! Basically, what you were expecting to happen, and what actually happened?
How often does this happen?
If this happens often, what are the steps you can do to make this happen again?


Important! This thread is only for discussing bugs found within the Gauntlet during the Beta period. If you wish to discuss The Gauntlet in general, and its rollout, please post your comments in our official thread in the Announcements section (http://forum.ironmaidenlegacy.com/showthread.php?10514-The-Gauntlet-BETA-DETAILS). Any comments that are not specifically Gauntlet bug reports will be removed from this thread!

Once The Gauntlet is out of Beta, we will be closing this thread down.

Up the Irons \m/



Known Gauntlet Bugs:

In certain circumstances, Characters you used last rotation may appear to still be locked at the start of the next rotation. Simply restart you app if you run into this issue and the issue should resolve itself.

Leaderboard ranking can display incorrectly

Ranked Rewards for the most recently completed Grade may incorrectly display as potential rewards for your current Grade

Resolved
Currently leaderboards are not tracking progress correctly - Issue resolved

Aristo4
08-01-2018, 04:05 AM
Android, HTC u11

Never got any rewards for grade 2,and the game is really sluggish on grade 3... I think I'll reinstall.

Fudjo
08-01-2018, 11:58 PM
After the update, the list of characters I had used previously in Tier A (which I hadn't completed) were prohibited from me in Tier F. Now that I'm in Tier E, they've been refreshed.

IZI
08-02-2018, 03:29 AM
iOS 11.4

Twice the game has frozen and instantly shut down. Both times the battle was about to end in my favor. This happened with the opponent down to one character. My last attack would have ended the battle, but the game froze just as the attack hit.

Leviathan
08-02-2018, 05:57 PM
Android, HTC u11

Never got any rewards for grade 2,and the game is really sluggish on grade 3... I think I'll reinstall.

Can you please confirm the full username of the account that has beta access so I can look into this further?


iOS 11.4

Twice the game has frozen and instantly shut down. Both times the battle was about to end in my favor. This happened with the opponent down to one character. My last attack would have ended the battle, but the game froze just as the attack hit.

Thanks for letting me know! Can you please tell me the exact Apple device you are playing on?

Also, how much free space is currently available on your device?

Zerynx
08-02-2018, 06:16 PM
Posted last night in the other thread.


I completed this battle at approx 01:08 CDT. (06:08 GMT) and I clearly won, but it just hung at this point.

4787

After about 5 min of waiting it changed to this:

4788

Finally after about 10 min I quit the game and relaunched. It showed that I still have not passed the level:

4789

This sucks because when you lose, your Toons get counted as used. Well, I already lost this board, but got it this time.

These boards can only be played with Warrior or Magus Toons. SOOoooo now I'm not sure I can get past this board right now. (Going to have to work on what's left of the team.)

Anyway, thought I would report.

Thanks!
Z

Leviathan
08-02-2018, 08:15 PM
After the update, the list of characters I had used previously in Tier A (which I hadn't completed) were prohibited from me in Tier F. Now that I'm in Tier E, they've been refreshed.

Thanks for reporting this! There is a bug with the reset where it should have reset characters but it didn't. Please note that moving up grades (at least at lower levels) should be refreshing your characters, so what you experienced when you reached Grade E is expected.


Posted last night in the other thread.

Thanks for letting me know! I'll pass thing along to the team. Just for our reference, can you please tell me the exact device you are using to play, and the operating system you have installed?

Zerynx
08-02-2018, 08:38 PM
T
Thanks for letting me know! I'll pass thing along to the team. Just for our reference, can you please tell me the exact device you are using to play, and the operating system you have installed?

iOS 11.4.1 - I-Phone 6 plus - Thanks!

MadFoz45
08-02-2018, 10:07 PM
I'm using an IPad with IOS 11.4.1. It's appears that blind and silence are not having any effect on enemies.

Noventa
08-03-2018, 12:53 AM
Device Information: Xiaomi Mi5s, Andorid 7

Game sends me to main menu from loading screen and mark this battle as a lose and charachters as used

Happened twice for 11 game

druid138
08-03-2018, 05:30 AM
Very minor thing about the rankings . . . First, I don't see myself in the rankings list, even though my rank is high enough to be shown. Second, the rank attributed to my Troopers in the Troopers tab is not their actual, absolute rank - instead, it is their rank among my set of Troopers. They are sequenced 1, 2, 3, 4, etc. instead of showing their actual rank among the entire player base. This may be intended, but it's different than how Arena does it.

Shaolin85london
08-03-2018, 04:20 PM
First bug encountered at SSS grade. When I start the first match the game freeze at the teams window. The opponent team is composed by: POM Eddie, Val, cotd gunner and ACR. My team is: shaman eddie, assasin hellhound, warrior hellhound and crimson red dog. I run Android 8.0.0 on honor 9 STF L-09

scott-5496
08-03-2018, 04:34 PM
ios current version (11.4.1) on an iphone 6 plus.

My first set of bugs to report is around the rewards for getting to different levels (maybe this is intended as part of the beta)? I am not receiving the Fate talismans as rewards for clearing levels or the Mythical Soul (silver) fragments either. I did see pop ups on clearing levels which said I had got the Heroic fragments so I am assuming these were OK as I do seem to have collected these but not 100% sure as was not tracking these. Might be worth a check?

Cheers

Blade
08-03-2018, 05:13 PM
ios current version (11.4.1) on an iphone 6 plus.

My first set of bugs to report is around the rewards for getting to different levels (maybe this is intended as part of the beta)? I am not receiving the Fate talismans as rewards for clearing levels or the Mythical Soul (silver) fragments either. I did see pop ups on clearing levels which said I had got the Heroic fragments so I am assuming these were OK as I do seem to have collected these but not 100% sure as was not tracking these. Might be worth a check?

Cheers

I think those rewards are for the weekly progress, not per battle or tier.
I did not run into very specific bugs during my matches. One match was against low level and low star enemies. This was welcomed but not intended I guess :)

Moonchild-6759
08-03-2018, 05:18 PM
Playing on an Iphone 6 Ios 11.4.1 i have encountered the following bugs today:

9:00 - Freeze as i initialized the very first game. My team Navigator, Alliance General, Angel of Fear, Gunner Golden Son. Opponents team Standard Eddie, Soulless Demon Assassin, CotD Warrior, Golden Son Assassin.

9:45 - Freeze at victory first match grade B. I did get credit for the victory though but had to restart.

10:11 - I encountered a team of a 4 star mummy eddie and 3 star allies at grade A. I doubt this is intended.

scott-5496
08-03-2018, 05:23 PM
I think those rewards are for the weekly progress, not per battle or tier.
I did not run into very specific bugs during my matches. One match was against low level and low star enemies. This was welcomed but not intended I guess :)

Ah right sorry that makes sense so like the Arena rewards you get what you get at reset! Cheers that makes a lot of sense now that you say it!

Nemo-6969
08-05-2018, 02:55 AM
Playing on an Amazon Fire HD 8. Fire OS 5.6.2.0 SS tier first battle against yellow, purple, blue lillith, and iron eddie. Game froze on my turn after green desert warrior died. My pharaoh eddie showed ***dead green desert warrior skills*** and could not attack. No attack circles under opponents. Force quit registered match as loss-10 sow loss and 4 toons locked.

Corrected pronoun to clear confusion. Similar situation as below

Tim28213
08-05-2018, 09:21 PM
First bug I’ve run into. Level AA mission 3.
Enemy golden son revived as normal. I killed it again immediately after and it revived a second time when it should not have.
My crimson dog did a counter attack to sentinel Lilith and she did a counter attack back killing 2 of my remaining 3 characters when she had no counter ability indicated. The game locked up with the ability of the dead toon displayed. I could not get Beelzebub to activate. Had to force quit.
iPad most current OS playing on WiFi connection at home.

Blade
08-06-2018, 10:21 PM
I don't know if this needs to be considered as a bug, but this General was wearing Valor Talis? Should not be possible with his 3 green slots, or did I miss something?
4804

T-Man
08-07-2018, 11:43 PM
3rd battle in class D facing Sol Ed, S-GS, M-ASol, S-AGen. My team 7S, W Lilith, M Lilith, Nomad.

I hit the battle button and got new data available must restart message. Game restarts after dl update. I re-enter the Gauntlet and the (non) battle counted as a loss. I'm also down the 3 SoW. Plus These toons are counted as used. Can’t re-use them.

I know its beta, but I hope you guys can make right on this in removing the loss, and restoring the 3 sands. I didn't try the battle again at this time.

Should I submit a ticket as well?
Thanks in advance.

R1ck
08-07-2018, 11:52 PM
3rd battle in class D facing Sol Ed, S-GS, M-ASol, S-AGen. My team 7S, W Lilith, M Lilith, Nomad.

I hit the battle button and got new data available must restart message. Game restarts after dl update. I re-enter the Gauntlet and the (non) battle counted as a loss. I'm also down the 3 SoW. Plus These toons are counted as used. Can’t re-use them.

I know its beta, but I hope you guys can make right on this in removing the loss, and restoring the 3 sands. I didn't try the battle again at this time.

Should I submit a ticket as well?
Thanks in advance.
Same happened to me but in class D, so 4 SoW lost.
Devs have to make something because if that happens on high levels it could be more harmful.

Zerynx
08-08-2018, 12:07 AM
Same happened to me but in class D, so 4 SoW lost.
Devs have to make something because if that happens on high levels it could be more harmful.

Reported the same thing above. They should have what ever triggers the use of the toons at the end of the battle, not at the beginning.

Muzzleloader
08-08-2018, 06:51 PM
The second battle in the gauntlet, I won, but encountered an error and the battle didn't count. I lost the SoW, not a good start.

Ip4
08-08-2018, 06:59 PM
second battle +1

WastingYears81
08-08-2018, 07:34 PM
Same issue. Grade F, second battle. Won, received an error message box (ended with 13 I think). Then carried on add normal to the award box. Battle still showing as incomplete. When I tried again the game froze after pressing the battle button. Moto e4g, Android (7.0).

Cefiar
08-08-2018, 11:11 PM
I got the same. I restarted the game and Grade F was completely reset for me (both battles open). I could then complete both battles in Grade F, but spent 4 SoW to do it. :(

Note: As a result I got the first reward twice (including IC), but only got the second reward once.

Alvorada
08-08-2018, 11:58 PM
Device: Zenfone 3
Os: android 7.1
Time: one and half hour ago

Bug:
I have done a basic move with magus lilith and trigger an extra turn. Instead of been able to do another atack, the enemie round starts.


It is the second time I've notice that error, but could't remeber the time of that ocurrency.

Baba-8301
08-11-2018, 04:45 PM
Device: iPhone 8, iOS 11.4.1
Time: 9.30 BST 11 August
Bug: I fought a team in Gauntlet AA where the opposing Alliance General had Primordial talismans equipped.

4811

Yup
08-11-2018, 05:20 PM
Device: iPhone 8, iOS 11.4.1
Time: 9.30 BST 11 August
Bug: I fought a team in Gauntlet AA where the opposing Alliance General had Primordial talismans equipped.

4811

Now how it that possible??? yeah... it's not at all designed to be a NF money-machine.

Baba-8301
08-11-2018, 05:24 PM
SSE had Invisibility and Thorns if memory serves. I hope this is a bug and not by design.

Yup
08-11-2018, 05:27 PM
SSE had Invisibility and Thorns if memory serves.

Well, that too would be (or SHOULD be) an impossibility based on assigned talisman slots...

Cefiar
08-13-2018, 12:47 PM
Too many crashes in Gauntlet for my tastes at the moment.

I've "lost" 2 AA matches through crashes so far (I also lost a few all by myself). In each case, right after I selected the characters and press play, the game crashed out (as in, I ended up out of the game and back in Android, not even with the app running in the background).

Both times, lost my SoW and lost the use of those characters. As AA is red/blue only, this last group of characters were a set I just powered up specifically so I could complete "one more round", as I'd previously run out of powerful red/blue characters.

And at 7 SoW a battle, just not worth it when it regularly disappears without even a chance of winning cos of the crashing.

AODqw97
08-13-2018, 05:20 PM
Guys I was under the impression that Gauntlet reset Mondays 1am PST weekly. Is this still the case because my game still has not reset (18:16) I'm on a Note 8 Android. Have cleared cache and cleared data, nothing doing.
Thanks for any advice.

Kaz_LOTB
08-13-2018, 05:50 PM
Guys I was under the impression that Gauntlet reset Mondays 1am PST weekly. Is this still the case because my game still has not reset (18:16) I'm on a Note 8 Android. Have cleared cache and cleared data, nothing doing.
Thanks for any advice.

Currently, the Gauntlet resets every 2 weeks.

-Kaz

AODqw97
08-14-2018, 05:32 AM
Ahh is it 2 weeks?! Thanks.

SDTull
08-15-2018, 08:17 PM
I've had to face a Sentinel Lilith with Eternals equipped. And today I had an opposing permadeathed toon get revived. To me, that's beyond a bug or a glitch.

DanielRacy
08-15-2018, 08:30 PM
One question, if you already started a level, like you already won a batlle out of 6 of level A for instance and in the meantime you got an Eddie out of a soul, you can't use it on that level, can you? I'm asking because that happened to me and I just wanna check if this is really a thing or a bug. Thanks.

Moonchild-6759
08-16-2018, 09:17 AM
I have played my game after the rank-fix.
I am now ranked 9 at the bottom of my screen but when I go to see the full list i’m down to #42. I had rank #23 pre fix.

For the record I lost the battle to a Horus with 100% stun chance - that being through immunity as well.

Tim28213
08-16-2018, 12:55 PM
Found a bug on Level c mission 4.
Lilith Warrior is equipped with Eternal Talismans. I've lost this mission about 5 or 6 times now and only realized the last time that the opposing team seemed to have way more buffs than I expected. Spent 4 more SOW just to make screenshots and verify.
Horus and Warrior Lilith both have Eternals equipped.
I highlighted each character to show that only Horus and Lilith are showing Eternals. I included my Warrior Lilith to show that she should not be able to equip Eternals.
Ipad Air 2 with all current updates.
I would love a chance to play this mission with the original team I brought to the table again with Lilith having proper talismans... This mission stuck me the whole round.
4819 4820 4821 4822 4823 4824

Blade
08-16-2018, 02:43 PM
Maybe the Talis on the enemy team are "selected" by RNG?? We have seen Alliance Generals with Primordials or Valor and now a red Lilith with Eternals!? Dear devs: Is this a bug or a feature to surprise the players?? Did not expect this! Or is it rather a visual bug, because only in the last picture 2 chars are having 2 golden buffs... anyway really crazy and I am sorry for you, Tim that your progress is destroyed because of this crazyness!

blade685
08-17-2018, 05:52 PM
tested to Grad A and see only one new bug: it totally don't worth the price in SOW.....you want money ok :( but it is ridiculous actually....

Noventa
08-20-2018, 12:09 AM
F has the same reward with AA

madmanmeyer74
08-20-2018, 09:14 AM
F has the same reward with AA

Shhhh...that is a bug that benefits everyone who decides not to play Gauntlet this cycle.

EnricoPalazzo
08-20-2018, 10:27 AM
Sorry, not sure if this has already been reported:
My first battle in grade F today still had the same list of restricted characters as my last attempt at AAA. 8 warriors that I had used in the previous battle in AAA were still marked as unusable for the first battle in F in the new round.
After that first battle, the list was correct again for the second battle in grade F.

Kaz_LOTB
08-20-2018, 11:53 AM
Sorry, not sure if this has already been reported:
My first battle in grade F today still had the same list of restricted characters as my last attempt at AAA. 8 warriors that I had used in the previous battle in AAA were still marked as unusable for the first battle in F in the new round.
After that first battle, the list was correct again for the second battle in grade F.

That should just be a visual bug. If you restart the app, your characters will be available again. This issue will be fixed in the next client update.


F has the same reward with AA

I believe this is also a know visual bug, but keep an eye out on if you end up getting the proper rewards at the end of the period.

-Kaz

blade685
08-20-2018, 07:04 PM
i did the first level for the 2 useless but 2 more talismans, i stop here for that 2 weeks and play only pvp that worth the price :)

EnricoPalazzo
08-21-2018, 09:33 AM
That should just be a visual bug. If you restart the app, your characters will be available again. This issue will be fixed in the next client update.
-Kaz

Hey Kaz, you might be right of course, but I played the last AAA battle over a week ago, I restarted a number of times in the meantime. This was my first try at grade F though, maybe a restart and fresh try would have fixed this indeed.

Fudjo
08-23-2018, 03:42 AM
Device Information:

Google Pixel XL, Android 7.1.1

Describe exactly what happened. Be as clear as possible please! Basically, what you were expecting to happen, and what actually happened?

Tier AA, second battle.

I won the battle, but I didn't realize that during the battle I had lost Internet access with my phone. My team did its victory cheer, then hung at the victory cheer screen for several minutes before I checked what was up with my phone and re-established Internet access. About a minute after doing that the view then switched to the Gauntlet battlefield, with my team in a jumbled arrangement. The screen wasn't frozen - the characters idled in place. The game remained in this state for at least 15 minutes before I shut down the game and restarted it. After restarting the game, I checked the Gauntlet and it showed the battle (#2) as being Conquered. (whew!)

How often does this happen?

This is the first time this has happened to me.

If this happens often, what are the steps you can do to make this happen again?

If I had infinite Sands of War, I would reproduce the issue by starting a battle, then switching to my phone's setting to disable Internet access, then concluding the battle to see if the game would get hung again.

If you were able to get a screenshot, please include this in your post.

Here's a shot of my team in the jumbled arrangement:

4835

Moonchild-6759
08-25-2018, 03:54 PM
No matter if i play on my Ipad or IPhone (both fully updated) i keep getting the same bug.

Characters that does not have the posibility to equip for example primordials have them. I've seen the following in S and SS:

Pharaoh with Primordials
IE with Echo
IE with Eternity

There are some i cannot remember - sorry, but the point stands.

Rain88
08-26-2018, 12:43 AM
The sand of war cost is not correct. It's using more than described ... in level B, a battle used 5 sand of war instead of 3 (which is whats shown)

Kaz_LOTB
08-26-2018, 12:51 AM
The sand of war cost is not correct. It's using more than described ... in level B, a battle used 5 sand of war instead of 3 (which is whats shown)

There is a server issue with the last event update that may have caused this and a few other bugs. We're investigating now...

-Kaz

TheAlbatross-1864
08-26-2018, 01:36 AM
I had a gauntlet battle freeze up on me. Rank AAA and at battle 4. My warrior undead resuer stopped its animation and when i tried to use him the fight would not continue. Had to quit the app and I couldn’t use those characters again

trooper206
08-30-2018, 12:12 PM
Hi all,
I played second battle,rank S,against Doomsday ed,warrior corrupt rescuer,warrior lilith and gunner child of the damned.My team was warrior corrupt rescuer,the magus one,gunner golden son and Grim Reaper Ed.After a couple of rounds there was a freeze and instant crash to my home screen.I bought SOW with ironite.Is there a way to be refunded of the ironite at least? IOS latest version.

Ancient Mariner
09-12-2018, 09:59 PM
Well now this is new :
It doesn't let me play the last stage of A level because it says I need an eddie, as if I wasn't selecting any
4879

The weird thing is that this is happening all of a sudden, after having played several stages in a row :confused:

Edit: OK it's even more serious.. It's not just about gauntlet, suddenly it tells me this message in any kind of battle.. Of course after I bought a pack of sot.. Wtf I did nothing, don't get it why it is happening. It won't let me play any battle now!

Edit2: seems it's gone now, seemingly it was caused by having some souls over the limit... As I sacrificed the extra ones I was able to play. Still it sounds like a bug as I don't see why it should think you're not bringing an Eddie in battle just cause you summoned more souls than you can store

druid138
09-12-2018, 11:24 PM
Edit2: seems it's gone now, seemingly it was caused by having some souls over the limit... As I sacrificed the extra ones I was able to play. Still it sounds like a bug as I don't see why it should think you're not bringing an Eddie in battle just cause you summoned more souls than you can store

I've noticed something similar since the most recent update. Sometimes, exceeded inventory limits generate a "You need Eddie" error message, rather than an "inventory in excess" type message.

EnricoPalazzo
09-13-2018, 07:40 AM
Yeah, I can confirm.
I had the same "You need Eddie" message. Went back to the main screen and was then notified that my talisman inventory was in overflow.
Strange really, but once you know what it is, it's not a big issue - meaning it should be fixed, but there are bigger issues around ;)

Braindead
10-06-2018, 06:07 PM
Earlier this week I fought the last gauntlet battle in grade AAA. I won the match, but unfortunately the game hangs on the victory screen. I waited 10 minutes to see if the game would recover, but it did not. Usually when this happens in PVE or in the arena, it is because there are no connection between the game and server. But with some patience the game usually moves on when the connection is re-established. This appears not to be the case when this happens in the gauntlet as I have had this issue a couple of times now.
I had to force quit and restart the game. Headed back to guantlet just to discover my win was counted as a loss. Then I contacted support and opened a ticket and enclosed a screenshot of the frozen winning screen, hoping they could change my loss into a win. Now, over 72 hours later I still have not heard anything from support and I decided to move on with my fights in gauntlet.
I am very disappointed with the lack of response from support in this matter. Even if they have the tools to help me or not, they should give some kind of feedback. Especially if the issue is depending on further progress of the game/events for the player.

Up the Irons!

blade685
10-08-2018, 05:23 PM
last gauntlet price was normally Angel and not Necropolis talismans that i won, it will be change soon?

Banished
10-09-2018, 08:05 PM
The gauntlet of this 2é weeks was assassin. I launched the game on my tablet this evening (GT time) and now is it Warrior!!! Strange
i relaunch the game: it is again assassin.

blade685
10-09-2018, 08:41 PM
same for me angel 2 weeks only one day necropolis and angel back and i won useless necropolis at the end not you?

Leviathan
10-15-2018, 12:09 AM
Hello everyone!

Thank you for your bug reports during our Beta period. The Gauntlet is officially in its first Season, so we’ll be closing this thread.

If you have additional bugs to report, be sure to contact our support team using the Support button in the Settings menu, or email us at [email protected].

Here are some Tips for Posting Bugs. Please include the information below in all reports

Device Information: Please list exact device type and operating system
If you were able to get a screenshot, please include this in your post.
Describe exactly what happened. Be as clear as possible please! Basically, what you were expecting to happen, and what actually happened?
How often does this happen?
If this happens often, what are the steps you can do to make this happen again?