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Tinklestinkie
10-28-2019, 11:12 AM
I sent a ticket in for purchased sands of time boost that I did not recieve (including a response). I have the reciept and my client logs should display the transaction. It was purchased during one of the many lag spikes and server disconnects. I'd like a refund or at least the actual product that my purchase intended

Durandal_LOTB
10-28-2019, 03:57 PM
Hey Tinkle,

What's your ticket number? We've getting a lot of tickets recently, so I apologize if you're experiencing delays.

waymo
10-28-2019, 06:04 PM
Hey durandal, I purchased a sentnel lord of light with frontier coins which I didn't get. Although the coins disappeared. Now the sentinel LOL is missing from my frontier store.
Ticket no 45201. Sent on the 17 october user name waymo-2450

Tinklestinkie
10-30-2019, 12:18 PM
It's been resolved now
Thank you