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Eubedyen
09-08-2016, 12:25 AM
Had to redo phone so lost everything and have to start from beginning there goes my 5* Cyborg /cry..

The Ancient Mariner
09-08-2016, 12:57 AM
Was your account linked to an email or Facebook?

Eubedyen
09-08-2016, 01:03 AM
Facebook yes

Eubedyen
09-08-2016, 01:09 AM
Trying to log back in but stuck at 75% loading...

The Ancient Mariner
09-08-2016, 02:19 AM
The server is running wacky today. If it was Facebook linked you'll get it back, just a matter of when the server cooperates

maxdeviations
09-08-2016, 02:22 AM
Trying to log back in but stuck at 75% loading...

send an email to support or send a direct message to Lamia.

PerthEddie
09-08-2016, 04:52 AM
Trying to log back in but stuck at 75% loading...

Welcome to the club!! :( Email support to get a ticket number and then PM Lamia with the ticket number

slauki
09-08-2016, 07:30 AM
i doubt, that they even have a support...waiting for 4 weeks to get an answer... thats really bad customer service

MetalWarrior
09-08-2016, 09:31 AM
Since I've tried my same account in several different devices and came to a conclusion,this game has hardware specific issues.works fine in some, and same account doesn't even load or crash frequently in other device.

if you don't have multiple devices to test that theory,try installing in an android emulator in pc.

Eubedyen
09-08-2016, 09:13 PM
Just tryed uninstalling it..lets see what happens

AmBush-UK
09-08-2016, 10:15 PM
i doubt, that they even have a support...waiting for 4 weeks to get an answer... thats really bad customer service

You beat me to it slauki, Im not quite on four weeks tho

slauki
09-08-2016, 10:44 PM
You beat me to it slauki, Im not quite on four weeks tho

i don't think that they will ever answer. thank god my problem is not very big, but nontheless they could write, that they have other things to do, which need their focus.
but simply not to answer is really bad service.

Shifter
09-09-2016, 12:25 AM
still haven't heard anything from my first account that i had, dumped on 7/31. worthless now since my new account is way better, but sure would like to get those 3* shards/runes that I had.

Eubedyen
09-09-2016, 01:19 AM
After uninstalling and reinstalled it. Seems to work again. Tho get stalled at log in a few times

The Ancient Mariner
09-09-2016, 04:25 AM
After uninstalling and reinstalled it. Seems to work again. Tho get stalled at log in a few times

Good to hear dude. Hate hearing that people lost accounts and progress in games they've worked hard on. Glad you're back up and running

Eubedyen
09-10-2016, 12:03 AM
Thanks was stressing for a while