Game Down?!?

[Frost]

The game stays in loading screen and won't launch... Started today. Anyone else having this??

[Nicko]

Working fine here...

[jpmusic]

I'm down... Please, PLEASE, PLEASE tell me I have not been locked out again!

[Ddrak]

Working fine here, too.

[AmBush-UK]

Running ok in England Maybe Regional, 2 people having problems from Mexico and Brazil, jp Dont try messing with it yet m8

[Frost]

Yesterday was working fine, played untill midnight... Now I can't log in ever :(

[jpmusic]

Fixed it! Applied the dear old method of clearing the cache and the data. Had to wait a little for the game to download everything again, but it worked.

Phew...

[Frost]

Fixed it! Applied the dear old method of clearing the cache and the data. Had to wait a little for the game to download everything again, but it worked.

Phew...

Please how did you do this?

[jpmusic]

Please how did you do this?

Go to Settings - > Apps - > LOTB, over there you will see both Clear Cache and Clear Data.

[Frost]

Go to Settings - > Apps - > LOTB, over there you will see both Clear Cache and Clear Data.

Didn't work for me. The moment I log in with facebook it keeps in the loading screen.


Seens I lost all my progress, my games, my eddies, my purchases, everything, I can't log in with my account again.

the game is over for me T.T

[jpmusic]

Didn't work for me. The moment I log in with facebook it keeps in the loading screen.


Seens I lost all my progress, my games, my eddies, my purchases, everything, I can't log in with my account again.

the game is over for me T.T

Contact [email protected], last time my account was blocked they helped me out.

Hope it gets fixed :)

[AmBush-UK]

Didn't work for me. The moment I log in with facebook it keeps in the loading screen.


Seens I lost all my progress, my games, my eddies, my purchases, everything, I can't log in with my account again.

the game is over for me T.T

As well as the steps jp mentioned Try FORCE STOP after facebook login, then reload the game Good luck

[Frost]

As well as the steps jp mentioned Try FORCE STOP after facebook login, then reload the game Good luck


What's Force Stop?

[PerthEddie]

Is your blue loading bar stuck at about 75%? If it is you have got the problem some players have got where we are locked out of our accounts. If the Android fixes the other guys have told you to do don't work then all you can do is email support on the address jpmusic mentioned................... and sit around for weeks waiting for a fix :(

[MetalWarrior]

What's Force Stop?




https://youtu.be/e4Ds7Fz_KRs

[Frost]

Is your blue loading bar stuck at about 75%? If it is you have got the problem some players have got where we are locked out of our accounts. If the Android fixes the other guys have told you to do don't work then all you can do is email support on the address jpmusic mentioned................... and sit around for weeks waiting for a fix :(

That's exactly my problem...

I suppose it starte after I bought some gold with ironite from the shop, was the only different thing I did in the last days...

"Lost my life, lst my dreams..."

I'm not in the mood to start it over again... My Eddies, my team... Really sad.

[Frost]

Even after the update, still can't play. Sad game's out for me.

[Sudjenica]

My game keeps crashing, today even worse then yesterday. I can't play a single level, I can't even check out my team anymore. Tried deleting the cache and force stopped, but it didn't help - now it won't continue after the Start button. It's driving me crazy, literally.

[Leviathan]

Hi Frost,

As mentioned above, if you haven't already, please reach out to our support team at [email protected] for help.

[Frost]

Hi Frost,

As mentioned above, if you haven't already, please reach out to our support team at [email protected] for help.

Hi! I just sent an e-mail to the support. Hope I can play again :(

[JakkuFurosu]

Well im irked a bit to put it in forum friendly terms.
Finally opened secret in madness underworld, beat the 5 stages and you guessed it, cannot connect to server.
go back it seems its locked for 5 effing days.

At least i get the look here red exclamation point over all the maps now, consolation prize for me.


gg

[Frost]

Woot! Support was awsome and I can play again!!! Woo hoo!!!!


Sadly I'll have to build my trooper list all over again, because after a week all my troopers must have deleted me :(

[PerthEddie]

Woot! Support was awsome and I can play again!!! Woo hoo!!!!

You have had a response already?

[Frost]

You have had a response already?

Yeah, just one day after I submited.