Content mysteriously locked - clear cache / reboot device

[Narfi]

When I logged in this morning I found that I was locked into Madness difficulty for Ailing Kingdoms, And Normal difficulty for Kingdom of Sands and Battlefield. I can't progress any further in Ailing Kingdoms. All but one of the location crystals for Battlefield has disappeared. Powerslave (which is the only one I don't have three skulls for in that world) is locked for some reason.

[Jaylo]

My Battlefield & Kindom of the Sands hard modes are both now locked even though KotS madness & Underworld normal are unlocked.

[Lamia]

Hello, support team says to try the following if you're experiencing this issue:

Android:
- Close the game
- Clear cache for Legacy of the Beast
- Reboot the game
- See if your game progress reflects properly

iOS:
- Turn off your device
- Turn on your device
- See if your game progress reflects properly

If you've done the above and issue persists, please email support@ironmaidenlegacy.com

[Kaijester]

I have this issue recently when I switches devices to play. ..I also found that for worlds that have been locked up, its previous world will have a "new" stage which you have actually completed before. Once you clear this new stage, the other world will be unlocked again. The new stage could be either story or battle.

[Sting313]

Trooper badge purchase area.

I've purchased all purchases with a cool down except for the gun/assassin soul. I logged in tonight after purchasing the skill shard and now the gun/assassin soil is locked.

One day the cool down on these purchases was removed even after purchasing a soul.

Restarting my iOS phone does nothing to fix my inability to purchase my last weekly purchase.

[Lost Soul]

Okay this morning, I get on to play underworld map. I get to play one game then it locks me out of battlefield and Sands area and leaves underworld first stage open but shows uncompleted. So i decide to close down and restart. Now i am stuck at loading screen after i hit the start button. I try your clear cache and reboot phone but nothing seems to help...I am just stuck.

edited: when i get home from work..going to try to uninstall and reinstall the game...will check back in then!

2nd edit: deleting and reinstalling fix my issue and i have all progress still there!

[Orc71]

Please fix this bug! every time I try to play a purple secret level on Ailing Kingdom (I have all 3 difficulties unlocked) I'll finish the level and get my rewards but it only gives me an option to replay or click next instead of the other options like map etc. When I click next it takes me to the first level of hard (after completing normal) and then locks me out of all the other areas I've opened on my account (Sands, Battlefield, & Underworld). I've tried clearing the cache for the app and I've deleted data. Sometimes deleting the data works but today it didn't when I logged back on which is forcing me to delete the app and re-install it. This is extremely frustrating all because I simply wanted to play a level. I play everyday and I've invested quite a bit of money into this game. I play on two devices my I-pad and my Samsung Galaxy S7 phone (which has this issue). Please fix this soon because this is really starting to get annoying very quickly!

[Stonewall]

Please fix this bug! every time I try to play a purple secret level on Ailing Kingdom (I have all 3 difficulties unlocked) I'll finish the level and get my rewards but it only gives me an option to replay or click next instead of the other options like map etc. When I click next it takes me to the first level of hard (after completing normal) and then locks me out of all the other areas I've opened on my account (Sands, Battlefield, & Underworld). I've tried clearing the cache for the app and I've deleted data. Sometimes deleting the data works but today it didn't when I logged back on which is forcing me to delete the app and re-install it. This is extremely frustrating all because I simply wanted to play a level. I play everyday and I've invested quite a bit of money into this game. I play on two devices my I-pad and my Samsung Galaxy S7 phone (which has this issue). Please fix this soon because this is really starting to get annoying very quickly!

I have the same issue. After playing purple secret level. Content locked. This also happens from time to time when just playing normal levels. I have tried the usual fixes but why should we have to re download core content several times a day or have to reinstall almost daily? This is happening on all devices galaxy S7 and Tablet. The problem seems to be getting worse. I only had to do this once or twice before. now it is a daily occurrence. I bought 3 day XP boost and it is unusable. If the devs want to charge money for content the game needs to be playable or shut down the money shop until the bugs are worked out :)

[Stonewall]

Has anyone heard back from support on this issue? It seems to impacting many players. Thanks!

[jpmusic]

Not since last Wednesday when they told me they are currently unable to fix it :(

[Stonewall]

JP - are you on android or IOS? Playing on multiple devices? Does clearing the local data and re-launching fix it temporarily for one match? Not sure if it could impact your account so tread with caution

[jpmusic]

JP - are you on android or IOS? Playing on multiple devices? Does clearing the local data and re-launching fix it temporarily for one match? Not sure if it could impact your account so tread with caution

I'm on Android, I've already cleared the data and caché multiple times, reinstalled the app multiple times... It's possible to re-launch the app and fix it for just one match, but unless I replay that mission until I drain my Sands of Time I'm screwed.

[Stonewall]

Same behavior here...very frustrating.

[jorgesarcos]

Same here (iOS) this is ridiculous :C

[Stonewall]

Hang in there guys - hopefully a fix will be out soon and we can all get back to it!

[Stonewall]

Support resolved my issue this morning! Time to let Eddie back out to play! Thanks!!

[BillLion]

Support resolved my issue this morning! Time to let Eddie back out to play! Thanks!!

This just started for me last night. How long did you have to wait?

Glad you're up and running again!

[PerthEddie]

Just started happening to me as well :(

[ConfusedGuru]

Same problem here, something to do with the latest update maybe? I tried closing the app and clearing the cache but to no avail.... :(

I have a Nexus 6 by the way.

[Schadenfreud-0217]

Clearing cache didn't help, but clearing game data and logging in anew - did.

[PhylJaymes]

has anyone been able to get into the game today?

[DanielRacy]

I've created another account to start over while keeping my original account, ok so far so good. So I logged off my original account, app require a restart, logged in with the new account, played that first few learning stages and then when it goes to dashboard everything looks like new account stuff, except cosmos that is 100% unlocked and cleared and skull quests all of them unlocked and cleared like it is a mix between my old and new account.

[Ip4]

if you make new account you must remove and install game again if you don't want bugs...

[DanielRacy]

if you make new account you must remove and install game again if you don't want bugs...

Holy shit, really? But then I can switch between accounts with no bugs?