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Ransom
01-21-2018, 12:27 AM
:mad:New week has started, and can’t claim my trooper souls for the week it says I can in 6 days same thing as last week.

Also last night dropped 50 dollars on the game bought a ton of souls and got absolutely nothing but duplicates. They seriously need to fix this game and the drop rates on stuff. I DONT spend money on this damn game to continuously get the same thing over and over again. Contacted support about getting character swap and wouldn’t do it but the once. About done with this game, and I’ve been playing since it come out. Been trying to get the same character for 2 years and still hasn’t dropped.
At this point I think support needs to compensate me for dumping my money in this shit for nothing but duplicates and characters I can get out of a 1 Star soul.

Deano82
01-21-2018, 01:00 AM
I have a similar issue. Before reset I was waiting to claim more eternity soul fragments from the arena store, the timer counted down and at reset it now says I have to wait another 6 days!!

MetalKing
01-21-2018, 09:04 AM
Force close your game and restart and/or restart your device. You should be able to spend the badges. The same bug hit me at first.

Deano82
01-21-2018, 09:25 AM
I tried restarting but still the same. Going to log with support

slauki
01-21-2018, 11:37 AM
well man, if you play lotto for years you cannot write to the support and complain because you didn't win anything. that's the nature of these kind of games. but we should at least know the odds, when spending money....

Yup
01-21-2018, 02:08 PM
Yup.. they could at least state something like 95% you get a 3 star, 4.5% you'll get a 4 star and 0.5% you'll get a 5 star.

Ransom
01-21-2018, 02:14 PM
Yup.. they could at least state something like 95% you get a 3 star, 4.5% you'll get a 4 star and 0.5% you'll get a 5 star.

I just think if they’re wanting people to spend money on the game then you should at least get something in return that isn’t a dupe! I’ve probably put more money into this crap than what I should in the last month to just get smacked in the damn face. If you spend money chances of getting a 5 star should be 10x higher for people. Maybe that would make people want to spend money if they knew they’d get something good.

Yup
01-21-2018, 02:58 PM
I just think if they’re wanting people to spend money on the game then you should at least get something in return that isn’t a dupe! I’ve probably put more money into this crap than what I should in the last month to just get smacked in the damn face. If you spend money chances of getting a 5 star should be 10x higher for people. Maybe that would make people want to spend money if they knew they’d get something good.

Well all that is why Apple has stated loot box odd must be displayed.. why NF hasn't done that yet.. I don't know. Seems they are stalling as long as they possibly can. I think once players are aware of the odds, sales will drop for the game. At least if odds are as they currently stand.

Ransom
01-21-2018, 03:05 PM
Well all that is why Apple has stated loot box odd must be displayed.. why NF hasn't done that yet.. I don't know. Seems they are stalling as long as they possibly can. I think once players are aware of the odds, sales will drop for the game. At least if odds are as they currently stand.

You’re probably right. I know if I have a 0.5 percent chance of getting a 5* character I damn sure won’t spend nothing on the game unless they raise it to at least 5 percent.

Askora
01-21-2018, 03:07 PM
As slauki pointed out, it is a lotto of sorts. I have to disagree with those who think buying a certain number of souls should guarantee them the character. That's a quick way to turn the game into a pay-to-win system. I played 'Mobile Strike' for a brief period and that is all that game is. The one who spends the most wins.

That said, I think a system that would reward people's spending to get souls should be implemented. My proposed implementation would be something like.

1) Create a guaranteed path to get any character. (a pick your toon soul)
2) Put it in the store. Pricing would be 1600 frontier coins for a warrior/magus/sentinel soul and 2000 frontier coins for assassin/ gunner.
3) For gold and ironite purchases add in some bonus frontier coins. $100 purchase comes with 100 frontier coin bonus or something to that effect.

I know it seems stingy, but the idea is to keep it from being abused. Most of the characters I'm missing fall in the assassin/gunner category so wouldn't be a cheap or easy path for me.

And yes, higher prices for those souls as people have considerably more chances to pull them than they do eternal or trooper characters. And, despite the greater number of chances to pull normal characters you have a lower chance of getting a particular toon you may be chasing.

My thoughts, hopefully NF has something in the works.

Askora
01-21-2018, 03:13 PM
Well all that is why Apple has stated loot box odd must be displayed.. why NF hasn't done that yet.. I don't know. Seems they are stalling as long as they possibly can. I think once players are aware of the odds, sales will drop for the game. At least if odds are as they currently stand.


You’re probably right. I know if I have a 0.5 percent chance of getting a 5* character I damn sure won’t spend nothing on the game unless they raise it to at least 5 percent.

Not sure the store is the same for everyone, but on my phone there is no souls to buy with real money. Only thing for sale is gold and ironite. A few bonus packs on the ironite that have souls, but since the bonus packs cost the same as the non-bonus pack they are essentially gifting you the souls.

Yup
01-21-2018, 05:00 PM
Not sure the store is the same for everyone, but on my phone there is no souls to buy with real money. Only thing for sale is gold and ironite. A few bonus packs on the ironite that have souls, but since the bonus packs cost the same as the non-bonus pack they are essentially gifting you the souls.

Which is, I'm sure, what the NF legal team is telling Apple :)

slauki
01-21-2018, 05:33 PM
yeah i bet they try to sell them, that you can only buy ironite, so no need to reveal the droprates since you know exactly how much ironite you get. dirty approach i think and unhappy about how NF handels this. but just a matter of time till someone contacts apple.

again: sad they have to be forced to reveal the odds. they should be proactive, but noone cares about ethics when it comes down to earning some more bucks.

Askora
01-21-2018, 05:55 PM
I'd bet the strategy is similar for other games with loot box style systems. They could simply remove the souls from the special bonus purchases. Then there is no direct purchase option.

I understand the frustration, but I'm sure NF is just as frustrated. Imagine running a business where you can only sell your product in two stores. Your business is doing ok. Then, one of the stores says that to continue selling in their store you have to completely change your business strategy. If roughly 50% of your income was threatened, you'd likely do everything you could to postpone a change.

Hopefully we hear something on this from one of the devs, as they're the only ones who know what their plan is. They did say they'd let us know.

Liebhild
01-21-2018, 06:44 PM
well man, if you play lotto for years you cannot write to the support and complain because you didn't win anything. that's the nature of these kind of games. but we should at least know the odds, when spending money....

If you play lotto, you know at least the odds. And the odds are static, I don't think that LotB has static odds, otherwise we would have seen them now...

Yup
01-21-2018, 07:20 PM
I understand the frustration, but I'm sure NF is just as frustrated. Imagine running a business where you can only sell your product in two stores. Your business is doing ok. Then, one of the stores says that to continue selling in their store you have to completely change your business strategy. If roughly 50% of your income was threatened, you'd likely do everything you could to postpone a change.

Imagine running a business where you ask customers to purchase items, but they don't know what Item they'll get...

You walk into a restaurant. They give you, free, a bowl of soup, a plate of spaghetti, a glass, and 25 "tokens". With your tokens you can purchase "a drink", "a utensil" , or "a seat".

You buy "a seat" with you tokens -- you are rewarded with a 1' tall toddler's chair.
You buy "a utensil" with your tokens -- you are rewarded with a butter knife.
You buy "a drink" with your tokens -- you are rewarded with 4oz. of beat juice.

You are now out of tokens. 25 more tokens costs $20... and you still may receive the same items again.

Would you be happy?

Would you prefer to know that you have a 1 in 10 chance of getting an adult chair? A 1 in 50 chance of getting a spoon or a fork, and a 1 in 3000 chance of getting water, milk, or soda as the drink??? Wouldn't knowing the odds give the customer a fair chance to make a purchase decision or just go somewhere else?

Isn't the "business" taking unfair advantage of the customer?

Visit a casino and it's readily known what odds are on any game. This is really no different. NF needs to release the odds.

It's not about protecting NF's bottom line.. it's about consumer protection. NF is underhandedly taking advantage of customers... that's their business model. Otherwise, odds would have been posted.

slauki
01-21-2018, 07:41 PM
If you play lotto, you know at least the odds. And the odds are static, I don't think that LotB has static odds, otherwise we would have seen them now...





Isn't the "business" taking unfair advantage of the customer?

Visit a casino and it's readily known what odds are on any game. This is really no different. NF needs to release the odds.

It's not about protecting NF's bottom line.. it's about consumer protection. NF is underhandedly taking advantage of customers... that's their business model. Otherwise, odds would have been posted.

double yes! they try to exploit OCD tendencies which is okay, but some customer protection is mandatory when you are trying to make them spend money.

Askora
01-21-2018, 08:29 PM
I agree it's not entirely fair to the customer, but I doubt it's going to change much.

Most of the comparisons here are not the best comparisons. Winning the lottery doesn't guarantee you'll get the advertised jackpot (it could be split between multiple people, meaning you won but not the amount you originally gambled for). Winning at poker in the casino doesn't guarantee a specific amount.

And for Yup, I'm sure you have plenty of seats (Eddies) and utensils (allies) in your roster. Choosing to gamble to get the seat with armrests and the spoon that's also a straw is a choice. Sorry man, couldn't resist. Not trying to be a dick.

All I'm saying is give them a little time to try and get everything worked out as I don't think they were prepared for having to make a change like this. Hopefully Kaz, Sparton or Leviathan will post something about their solution soon.

I'm not sure if anyone paid attention to the pic Leviathan posted. Something I noticed was, the lack of exotic sports cars in the parking lot. :rolleyes: Actually, it looked like a rather small operation. That to me suggests that a big impact on revenue could be catastrophic. Yes, we've suggested ways for them to make changes that would hopefully keep that revenue coming in but none of us know the details of where they're making the most. So, be patient and hopefully we all win. If they close the doors we all lose.

Yup
01-21-2018, 10:01 PM
Sorry, I just never feel sorry for a business I'm paying.... along with thousands of other customers. To be blunt.. F*** their bottom line. I don't care.

druid138
01-21-2018, 10:16 PM
If they close the doors we all lose.

Exactly! This LotB endeavor is a partnership between the devs and the players. We each have to support the other for it to work long-term. Other threads have discussed lots of different ideas for how to improve the opportunities for players to support the game, and I'm sure those are being considered by the dev team. The fact that other games similar to LotB each have very unique revenue-generating strategies (in terms of in-game resource acquisition) suggests to me that this is a very complicated issue.

But, in the end, as Askora said, we're all in this together. If NF loses, we all lose because the game dies. Long-term, we all need to win, and I hope that we're iterating towards that.

Amarthir
01-21-2018, 10:42 PM
Honestly I don't see how it would change how I play the game. I know that the chances are very low, but seeing exactly how low they are wouldn't make your chance of getting someone any better than they already are. I'm not saying I don't support the idea, but I wouldn't care either way.

scott-5496
01-22-2018, 11:16 AM
I think everyone should know the odds - it's fair and transparent. Customers cant ask for more than that and businesses should respect their customers. Whether players change how or what they buy due to this knowledge we shall see. But the bottom line for me is people need to know what they are spending time or money on and then make an informed choice.

7th Son Ed is a case in point. Out of my 50 troopers - three have him and I don't know how they got him or what they had to buy or sac to get him - but only three have him in my roster or who have put him up as champ at least. SO far I have not 'spent' anything on trying to get him other than sacrifice of dupes. I may well stay like that as I usually have no luck on event odds and I know this as fact - but I may just be lucky this time. Or I could spend the 1800 ironite on refills for something where I know I get something of use and may even get, for example, good talisman from BNW or upgrade material from LOL etc etc.

I guess we all make these sorts of choices, I just think we need to know the odds on things like this - even knowing odds on talisman drops would be good, not just that the chance is 6 times more than normal etc - we actually need to know. I think and hope this will all turn out for the best. I want all parties to benefit from this and maybe it does change how NF make their money - they need to make money and that is 100% fair and correct to me.

As others have said elsewhere the game is all about balance - the game needs new player and also to retain players - you do that in lots of different ways but as soon as folk get frustrated that can take their business elsewhere - with this game the Iron Maiden name and things like events and characters keeps us here I am sure and NF will know that. But some are getting annoyed with various things and this is traded off with time and money spent I think so I can see why some leave, go casual etc. All logical to me.

I like the move to frontier toons - that to me is a great way forward for all and I do hope that NF add more characters to this list - this makes me play because I know eventually I will get what I want and if this spread to other Eddies it would I think work for all as we would keep playing? I know I would. Bu then I tend to suck on luck side so I really know I lose on ironite buys for souls - this time I am trying my best not to do it, knowing I wont get it. I just need to resist spending my ironite and use it in BNW or elsewhere where I know I get an outcome that will add to my inventory.

Keep strong people - in the end it is a game, I need to remind myself of that when I curse at no red eyes and the like!

Cheers

Yup
01-22-2018, 04:28 PM
Honestly I don't see how it would change how I play the game. I know that the chances are very low, but seeing exactly how low they are wouldn't make your chance of getting someone any better than they already are. I'm not saying I don't support the idea, but I wouldn't care either way.

What if normally there's a 0.01% chance to pull a special character... but during an event there's a 0.5% chance to pull the same character.. that wouldn't change your play during the event?