Sadly joining this as well. I never logged in through facebook though, only ever had a Roadhouse account.
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Sadly joining this as well. I never logged in through facebook though, only ever had a Roadhouse account.
I'll be joining this group as the the loop has affected me for a while
Did the reinstalling method and now it won't even finish loading it
Two weeks without a reply. Can you believe it? AAA game indeed.
I unfortunately now have this same problem & can't play. iPhone 6+
😢
Another dissatisfied player here. At least the band doesn't suck.
Can't play since 4 days now! Sent a message to the support 12 days ago on another Battlefield secret location crash rewards loss - without reply so far. 2 or 3 days ago I sent them another mail on the current issues and of course also no reply here so far... And I'm asking you how you're going to compensate us for all this trouble? It's so unfair that the others who can play now will run miles and miles ahead of us while we forever will remain behind due to this mess.
Don't worry guys, my account (pipphari-7326) occur problem since 30 July 2016.Quote:
Originally Posted by Yos2112
Yes, 20 days ago.
No response from support team.
Have you tried sending a message to Lamia with the ticket number???Quote:
Originally Posted by sirichai
My original account is not playable about 10 days. Submitted my problem to http://ironmaidenlegacy.com/contact/ but no response came.
So I started with a new account (not facebook this time) hoping better luck with souls :)
Send a PM to Lamia, she posted that a few times now. Support receives a lot of emails per day, if you send her your ticket number she will try to make it faster.
In fact she and the dev team solved my problem in less than 24hs. I had the same issue as you do.
Thanks, I think I'll stick with my new account :)Quote:
Originally Posted by Gonzo
Seem to be experiencing the same issues as everyone else. Locked out of my account, the game just stalls on the spinning Eddie screen. First reported it last Tuesday but it's been going on a couple days longer. Annoyed to find my first error report didn't get a ticket number, so I re-reported and now I'm obviously waaaay back in line. Very frustrating to be blocked out for over a week. Was playing everyday.
My account was corrupted. I was unable to login (stuck at loading bar). Lot of people got their accounts fixed (i've got fix yesterday).
Few tips to got fix ASAP:
Register at https://roadhousegames.zendesk.com/
After login use "Submit a request" link near top right corner of screen.
Submit your request which status will be available from now in "My activities" (click on your nick in top right corner to get link).
Send PM to Lamia through forum with your ticket number and wait.
Check regularly status of request in my activities.
Don't know why but sometimes U can get reply without ticket number on your e-mail.
Just started experiencing this. Won't go past title screen. May have to do with trooper souls from store? I recently purchased a magus soul but none of the others would process the purchases and on gunner assassin soul it reset to 6 days after not even unlocking this week.
I play on iOS
I've reported my tickets several times everywhere but nothing happens!!!! I can't play for over a week now and I'm waiting for a reply to my messages to the support since more than 17 and more than 6 days!!!!!
#7732 #8710
Hey everyone,
Support team informed me that a small army of staff manually fixed a lot of accounts. Please try to login to your account.
If you are still stuck on the title screen please PM Lamia as much info as you can about your account:
- Account ID
- username (with 4 digits)
- any ticket # from Support
- email address associated with your game account
- email address associated with your Facebook if you connected to your Facebook
Thanks!
Furthermore, the update released about an hour ago for Android & iOS should hopefully resolve this issue for good. If after you've updated you're still not able to get past the title screen, please PM me. Thanks!
The game team is still tracking down edge cases.
Support suggests:
- ensure you have free space on your device for any game updates
- uninstall/reinstall instead of just updating Legacy of the Beast
PM me your ticket # if you're still stuck. Thanks!
Lamia I messaged you about a week ago and still have no access to the game. Any updates?
I also sent you a msg.... please be quickly !!!!!
Cameron and Otaviano not sure if you are aware of this but Lamia isn't part of the game team any longer :( You probably won't get a reply. Have you sent an email and logged a support call? If not then I would do that and support will fix the problem for you
Thanks PerthEddie ....
I only sent an email to [email protected] , and I have recived a ticket number....
am very worried principaly becouse today we will recive a rare assassin soul, and I have to play with my troopers, they are very good ones finally , and I dont want to lose them.... do you have any idea how can I at least send a msg for them?
Thanks !!!!!
Please .... anyone help... what can I do?
More than three weeks unable to play for me now.
Candace does not appear to be involved any more. I am now dealing with someone who seems to be wilfully misunderstanding my emails. It's very frustrating.
You can't send a message to them in game. If any of them post on here you can PM them. I have the same problem as you. I messaged some on the forum but I know that when I get back into the game I will have lost a lot of troopers.Quote:
Originally Posted by Otaviano
This isn't good. I wonder if the game is getting dropped?....
Seems like it's probably been hemorrhaging money, it's going to need some big production support I feel.
3 weeks???? Thats is terrible.... i cannot handle for all this time.... i hope they fixed fast.
I dont believe that... 9ne game with this kind of bug. You expend a lot of money, and in the finish you lost all for a bug???? Isnt correct. I would like to know how the responsable will reward us for being so strassfull, like i am now, i dont know if ill lost all that im played, all troopers, all caracters.... is very very frustraiting.... if wasnt for maiden, i had quitr this... but see all eddies is very good... soo if anyone from the team read this, please fix this kind of bug, i think cannot play is the worse bug could exist.
for all those who struggle with the loading problem, i can recommend this thread, this could help some of you
http://forum.ironmaidenlegacy.com/sh...Run-LOTB-in-PC
i'm playing on bluestacks and the game works very well. there are other emulatiors which can also be used...
Quote:
Originally Posted by slauki
Most recent update of the bluestack is much better,lots of additional features for config,which I was previously missing for graphic,ram,cpu settings.
I've tested LOTB today for hours on it,very steady,certainly! a great choice among emulators.
Attachment 1156
Attachment 1157
do you have bluestacks 2? i have the old one and cannot find the settings...but i'm still drunk ATM :DQuote:
Originally Posted by MetalWarrior
Yes,i received an email from bluestack 4-5 days ago announcing their new version and advised me to install bluestack 2,so i finally did it yesterday.Quote:
Originally Posted by slauki
though i'm not currently using bluestack for LOTB,yet! it is my favorite android emulator,new features were much awaited.
nice, thank you for information, i will give it a try in a few days...Quote:
Originally Posted by MetalWarrior
I've been having this problem for two days. Can't play with my PC - no internet connection at home. I didn't create a Roadhouse account and only linked the game to Google Games, not Facebook, so I'm having second thoughts about re-installing it, I'd rather not lose all my progress. There seems to be no Facebook loop, the game just gets stuck somewhere after being halfway done with loading and there's no way to re-start it.
I'm trying to send a bug report via e-mail, but it's tricky because I can't even take screenshots and no in-game bug reports are available for me, since I can't even get to the "Start" button screen.
I'd rather stop playing if I had to reinstall and lose all my progress, I'll be honest.
I have same problem now, stucked on title screen. iPhone 6s and iPad Air 2...
Hello guys....Quote:
Originally Posted by MaxwellCZu
I have a problem, last 2 days it always freezes loading on title screen....
Before everyting was ok. :confused:
Also stuck on 3/4 loading bar.
Tried to clear data, re-downloading content, relogin, then stupid FB login doesn't allow to continue.
I'm 100 lvl, 100 4* and almost 30 5* characters, huge frustration.
Same problem here. Loading bar stopped at 4/5. Cleared cache - didn't help. Reinstalled game, worked fine until app hang. Then again stuck to loading screen. Cleared game data, loaded content again, logged in again. Now app is very slow.
Same thing happened to me a few days ago. Emailed support with my user ID and they got be back in the game after a matter of hours.Quote:
Originally Posted by Olevipoeg
I have this problem also.
Contacted support and they offered the usual...force stop, clear cache, reinstall...all to no avail
Galaxy s7 edge, android 7.0
Just quit from account (im belive relogin will help fix some bugs) and cant login again with my facebook acc. Infinity loop...its just unacceptable(((
Enough from me.. uninstall the game.. right now its just impossible to play in general.
Good luck too all, maybe 1-2 years later game will be playable, but right now is not.