Originally Posted by
CrazyHarry-2514
Well, I have noticed the following:
- About 1 and half month or more ago, I couldn't explain how I lost 40 Ironites or so, I contacted the support team and they checked my Ironites transactions over the last 24h and they told me I had bought several P refresh at 10 Ironites each. I never do that. It is true that the evening before, the game was lagging and loosing connection, so I assumed that every time the dialog button to check appears a new refresh request is sent to the server. So as soon as the server connection sandbox appears I kill the app and I did no longer noticed I had lost any Ironites. Except...
- About 3-4 weeks ago, right after the update preventing the opening of multiple dungeon keys at once, I noticed that I could only see 1 pile of Lord of Light Dungeon key souls (I had 99 + 13 or so). I wrote a ticket and 2 weeks late asked for an update, but no answer from the support team. I hope they are not lost (although I have over 40 keys now) and that just one pile of a certain key type is visible at once.
- At the same time, I noticed that my Ironites balance had drop by about 2400 without explanation. Same as above, I wrote to the support team, and 2 weeks later asked for an update, but no reply from them. I remember that the day before the server was lagging a lot and I could imagine that I clicked on those advertisement at 475 Ironites while trying to get ASAP to the part of the game I was playing at that time, but 2400 is a huge amount..... I wish I could at least get the explanation of what went wrong, best would be a refund of course.
- Last Sunday, like every Sunday almost I usually spend all my trooper coins on Skill Shards and the left over on Frontier Coins. I decided to buy first the FC. Same story, the server lagged and I ended up buying 2 packs of FC instead of the 1 that I wanted to buy...