That's absolutely crap to the 10th power. Such BS that through all this time they say sorry bro. I'm done spending money in this game
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That's absolutely crap to the 10th power. Such BS that through all this time they say sorry bro. I'm done spending money in this game
I screwed up last night and wasted ironite in the store on an item I meant to use event currency for. I was not happy at all about my having done that. So I thought what the hell, I’ll try a ticket. Alex fixed it for me in less than twelve hours. So it isn’t all bad in customer support, which is nice to know. Thought I’d share a positive story on it.
You're quite lucky. I know the feeling, I had an accidental ironite purchase that I submitted as a ticket for (#68720) and was told by Andy a couple months later "Unfortunately Ironite purchases cannot be reversed. Apologies for the delayed response to this." Glad they came through for you though.