Aww man, that sucks!
Thanks Kamuz. The Achievements Claiming is bugged the same way...lost 25 fragments and 1 Skill Shard. Sent two mails to support, hope they can fix them.
Btw, I saw that you have the Warlord and Lady Azov in addition to Trooper Eddie, so would love to try the Warlord and Lady A when you get a chance.
Cheers man!