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Yes if you ask Apple Store or google play to refund because you aren't being provided with customer service they will refund your money.

Contact your provider either Google play or Apple Store and complain about a purchase. Explain to them how you made in game purchase and then the game failed to work.

You've made multiple...

Request a refund through your supplier.

There is no customer service.

I've had this problem for a week with no help or public notice or update.

Some have had it since release.
...

This is pretty sad. No updates. Nothing to please the masses.

I'll be requesting a refund tomorrow.

I can only log in if I delete the game and reinstall. Then I can clear one dungeon then it relocks everything in the game. 3 days I basically cant play.

Plus everything but one soul was locked...

At least you can log in...

No witch hunt. ZENDESK brags about their product and customer service.

There's zero acknowledgement. Don't need any emails. Just post on these forums we are aware of the problem and working on...

Same for me. Have to reinstall game to play one level then the game rests to level 1.

If shit doesn't get fixed and issues don't get responded to soon, I'm going to request a refund on my...

Characters sorry I missed that.

Trooper badge purchase area.

I've purchased all purchases with a cool down except for the gun/assassin soul. I logged in tonight after purchasing the skill shard and now the gun/assassin soil is...

Sting313-4244
Daily level 35
4* heroes

im interested in the evolve progression. Hopefully the wiki takes off but if anyone knows the evolution lines post them.

I can't update the post because I'm too busy. So if anyone wants to...

Sting313-4244

My main is a 3 star non Eddie for now. Once I get a 4 star or 5 star character ill swap it in.

Level 33.

Would love friends with axis commander as lead.

You need the -#### at the end of your name too

And I'm not disputing there could be some drop adjustments.

Just wanted to clarify something for you guys.

This is the era of freemium gaming. The developer's intent is to make a profit when they made this game. These days instead of buying a game up...

Sting313-4244

I play daily and my level is 21. My main character is not an Eddie for trooper purposes.

Only add me if you play regularly and
Don't use Eddie as your captain

Sting313-4244