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yes i logged my original account and been playing flawlessly since.
:D

don't know how or why but i managed to get the game to work.
not on my phone but i have installed the "nox app player"(android emulator) on my computer and it works for some reason.
hope it helps...

please give us an update on the issue or anything its been 3 days now.

it's been 3 days and 2 support tickets since my last time being able to log in the game.
still no response.