They added my missing rewards today.
Kind of off-topic, but I received wrong rewards for Arena.
Got my missing rewards a couple days ago!
That happened to me today on challenges event. Wrong fragments number for steps advanced on actual challenges. I've complete 48 victories till now (10 victories 4x50; 25 victories 1x100 = 300 fragments), but on Book of Souls I have only 150 Gnosis fragments.
I sent my support ticket in the day after I recieved Mariner fragment 10 short, which means I couldn't claim him.
Waited a week and sent them a reminder. Have never heard a thing back.
They know how to charge for stuff in this game they're right on the ball with that, but seems now like if you have a problem they don't want to know.
Only when the player numbers drop a significant amount will they take note and get this crap sorted.
Had two historic cases that needed a ricket, both sorted in 2 days. What's with these people?
I'll keep pestering..
Wrong rewards again, just sent in a ticket.
bob-9503 (playing daily, thank you to all my troopers and clan members in Jomsvikings!)
Seriously, is it on purpose? That is not giving something they advertise is a kind of fraud.