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  1. #11
    Junior Member gogosox40's Avatar
    Join Date
    Dec 2018
    Location
    Chicago, IL USA
    OS
    Android
    Posts
    8
    I did get my rewards from the Gauntlet but I did not receive my rewards for the Arena this past week. Got to Duelist 2 and no rewards have popped up yet.
    Sent in a ticket 2 days ago and no reply yet.
    gogosox40-2036

  2. #12
    Senior Member
    Join Date
    Mar 2018
    OS
    Android
    Posts
    210
    Quote Originally Posted by gogosox40 View Post
    I did get my rewards from the Gauntlet but I did not receive my rewards for the Arena this past week. Got to Duelist 2 and no rewards have popped up yet.
    Sent in a ticket 2 days ago and no reply yet.
    It usually takes a few days. I have a ticket in for wrong gauntlet rewards. As long as you got a confirmation, you should get a response soon.
    bob-9503 (playing daily, thank you to all my troopers!)

  3. #13
    Senior Member kkkreg5's Avatar
    Join Date
    Oct 2016
    Location
    San Antonio, Texas
    OS
    Android
    Posts
    964
    CS finally got back to me. They adjusted my account with the missing rewards. I asked a question about those missing frags costing me an opportunity at Redan. There was no response. That speaks volumes...
    kkkreg5-6767

    R. Garcia

  4. #14
    Member
    Join Date
    May 2018
    Location
    Canada
    OS
    iOS
    Posts
    31
    Quote Originally Posted by infinite dreamer View Post
    It usually takes a few days. I have a ticket in for wrong gauntlet rewards. As long as you got a confirmation, you should get a response soon.
    How do you get a confirmation ? I sent a ticket the day new gauntlet started (got the wrong reward as well with last gauntlet) but havent heard back yet and I dont recall having a confirmation

  5. #15
    Senior Member
    Join Date
    Mar 2018
    OS
    Android
    Posts
    210
    Quote Originally Posted by chrismt View Post
    How do you get a confirmation ? I sent a ticket the day new gauntlet started (got the wrong reward as well with last gauntlet) but havent heard back yet and I dont recall having a confirmation
    Usually there is an automated confimration e-mail that they received your request. I just received my missing gauntlet rewards, so hopefully you hear back soon.
    bob-9503 (playing daily, thank you to all my troopers!)

  6. #16
    Member
    Join Date
    May 2018
    Location
    Canada
    OS
    iOS
    Posts
    31
    Quote Originally Posted by infinite dreamer View Post
    Usually there is an automated confimration e-mail that they received your request. I just received my missing gauntlet rewards, so hopefully you hear back soon.
    Ohh ok thx. Lost the password of the email I gave when I registered my account but good to know they adjusted your reward. Their support seem efficient from what I’ve heard and even experienced in the past. Hopefully they’ll give me the right reward aswell.

  7. #17
    Senior Member MetalKing's Avatar
    Join Date
    May 2017
    OS
    Android
    Posts
    260
    I submitted a support ticket and they resolved my issue.

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