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  1. #71
    Senior Member
    Join Date
    Nov 2016
    OS
    Android
    Posts
    166
    Quote Originally Posted by GenghisJon View Post
    How long does it usually take the devs to respond and fix the issue?
    This bug was reported months ago, definitely fix is not priority.

    First time I contacted support for rewards correction had take 2 days.

    Second time 6 days.

    Now, it is 3 days and counting.

  2. #72
    Senior Member
    Join Date
    Nov 2016
    OS
    Android
    Posts
    166
    They added my missing rewards today.

  3. #73
    Senior Member
    Join Date
    May 2017
    Location
    Germany
    OS
    Android
    Posts
    1,158
    Quote Originally Posted by Alvorada View Post
    They added my missing rewards today.
    Same here!
    March 1st 2019 - NEVER FORGET! Devaluation of frags and sneaky price increase to summon souls!

    Missing:
    Eddies: Samurai Emperor - Ramesses - $$-Gangland-$$ - Angel - Executioner - Cavalry
    Allies: Elf - Wickerdeer - Nutcracker - Derby Demon - PDK - $$-Sirius-$$ - Hiero - Hiero - Crimean - Malakhov

  4. #74
    Senior Member
    Join Date
    Nov 2016
    OS
    Android
    Posts
    166
    Kind of off-topic, but I received wrong rewards for Arena.

  5. #75
    Junior Member
    Join Date
    Jan 2019
    OS
    Android
    Posts
    5
    Got my missing rewards a couple days ago!

  6. #76
    Junior Member
    Join Date
    Jan 2019
    OS
    Android
    Posts
    16
    That happened to me today on challenges event. Wrong fragments number for steps advanced on actual challenges. I've complete 48 victories till now (10 victories 4x50; 25 victories 1x100 = 300 fragments), but on Book of Souls I have only 150 Gnosis fragments.

  7. #77
    Junior Member AODqw97's Avatar
    Join Date
    Jun 2018
    OS
    Android
    Posts
    24
    I sent my support ticket in the day after I recieved Mariner fragment 10 short, which means I couldn't claim him.
    Waited a week and sent them a reminder. Have never heard a thing back.
    They know how to charge for stuff in this game they're right on the ball with that, but seems now like if you have a problem they don't want to know.
    Only when the player numbers drop a significant amount will they take note and get this crap sorted.
    Had two historic cases that needed a ricket, both sorted in 2 days. What's with these people?
    I'll keep pestering..

  8. #78
    Senior Member HuckFinn150's Avatar
    Join Date
    May 2018
    Location
    USA
    OS
    Android
    Posts
    585
    Broken record again...

  9. #79
    Senior Member infinite dreamer's Avatar
    Join Date
    Mar 2018
    OS
    Android
    Posts
    348
    Wrong rewards again, just sent in a ticket.
    bob-9503 (playing daily, thank you to all my troopers!)

  10. #80
    Senior Member
    Join Date
    Oct 2016
    OS
    Android
    Posts
    630
    Seriously, is it on purpose? That is not giving something they advertise is a kind of fraud.

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