That sucks, sorry to hear about that.
I went to edit my previous post and I think I deleted it by mistake, but I wanted to give an update . Yes , I can confirm it was a visual bug. I checked FC/IC right before and after, and I did get 100 IC for one silver soul. Whew... I was gonna say, what else is going wrong. I've never seen so many bugs/ issues as we have experienced in the last 2 months.
Did you take screenshots of your missing rewards? That might help.
I feel for ya..... hang in there..... misery loves company.