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Thread: Refund

  1. #1
    Junior Member
    Join Date
    Sep 2019
    OS
    Android
    Posts
    5

    Refund

    I sent a ticket in for purchased sands of time boost that I did not recieve (including a response). I have the reciept and my client logs should display the transaction. It was purchased during one of the many lag spikes and server disconnects. I'd like a refund or at least the actual product that my purchase intended

  2. #2
    Administrator Durandal_LOTB's Avatar
    Join Date
    Sep 2019
    OS
    iOS
    Posts
    32
    Hey Tinkle,

    What's your ticket number? We've getting a lot of tickets recently, so I apologize if you're experiencing delays.
    "Nothing can happen till you swing the bat."

  3. #3
    Member waymo's Avatar
    Join Date
    Nov 2017
    Location
    uk
    OS
    iOS
    Posts
    81
    Hey durandal, I purchased a sentnel lord of light with frontier coins which I didn't get. Although the coins disappeared. Now the sentinel LOL is missing from my frontier store.
    Ticket no 45201. Sent on the 17 october user name waymo-2450

  4. #4
    Junior Member
    Join Date
    Sep 2019
    OS
    Android
    Posts
    5
    It's been resolved now
    Thank you

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