HOWTO : Check your tickets statuses...

First go to https://support.noddingfrog.co.uk/ and register for an account, follow procedure and validate your account if needed, use the email you use for support tickets as login.

Next, whenever you want to check a given ticket #, go to this URL :
https://support.noddingfrog.co.uk/hc...requests/XXXXX
(replace XXXXX with your actual ticket number, without the hash sign)

You can also visit https://support.noddingfrog.co.uk/hc/en-us/requests to see a list of all your tickets.

You'll discover how you're treated (for example, several of my tickets reporting existing bugs are marked as solved even though i had no reply at all from the team, not even an ACK)