Page 1 of 2 12 LastLast
Results 1 to 10 of 19
  1. #1
    Senior Member Beddie's Avatar
    Join Date
    Apr 2019
    Location
    England
    OS
    iOS
    Posts
    348

    This is important Devs

    People are mysteriously losing Ironite, can you give us any answers?

  2. #2
    Senior Member Beddie's Avatar
    Join Date
    Apr 2019
    Location
    England
    OS
    iOS
    Posts
    348
    Also why are the server so terrible for today, the one day where you decide to launch an pvp event

  3. #3
    Senior Member
    Join Date
    Aug 2016
    OS
    iOS
    Posts
    488
    Quote Originally Posted by Beddie View Post
    People are mysteriously losing Ironite, can you give us any answers?
    Some are saying it’s due to repeatedly hitting the arena list refresh button. Supposedly a visual glitch causes the same list to show and people try to refresh over and over and it charges 10 ironite each time. I am guilty of this myself but did not even notice the lost ironite.

    But I agree would love to hear devs chime in here to verify/validate and offer fixes as needed.

  4. #4
    Senior Member
    Join Date
    Oct 2016
    OS
    iOS
    Posts
    151
    I can confirm I lost 50 ironite so far due to this... but, shame on me for actually attempting to play the game and attempt to use Arena.

  5. #5
    Senior Member Maiden's Avatar
    Join Date
    Aug 2019
    OS
    Android
    Posts
    140
    yep this is real, is not to much but it's annoying, I just refreshed only one time the pvp list and lost 10 ironite I didnīt re-hit the button or anything,just lost 10i because yes server lag bug and glitch
    "Is it me or is it shadows that are dancing on the walls"

  6. #6
    Administrator Durandal_LOTB's Avatar
    Join Date
    Sep 2019
    OS
    iOS
    Posts
    42
    Quote Originally Posted by Beddie View Post
    People are mysteriously losing Ironite, can you give us any answers?
    I can add some context to this issue.

    So far in my investigations, the cause of these mysterious Ironite losses has been unanimously due to the "Refresh" button in Arena when viewing your attack list. For some users, the issue was caused by repeatedly pressing the button while waiting for their page to refresh (during moments of server instability). For others, it was caused by a short sequence of repeated requests from the device to refresh the page before the server had been able to register the change. Once again, this only occurred during moments of high instability.

    As a result, a sequence of multiple refreshes can occur (usually within 15 seconds of each other). If you try refreshing your Arena page and notice that it doesn't update within a few seconds, try force closing the app and restarting to see if it had gone through successfully before it tries to refresh again.

    More importantly, we had released a small update this past Saturday that may have fixed this issue, but we have not force-upgraded everyone to avoid additional interruptions over the weekend. If you have not already checked your respective app stores, please do so now to ensure you are running on the most up to date version of the game.

    If these excess refresh purchases are happening despite our fix, please send in a support ticket describing your experience so that we can assist you while we wait for a better solution to be developed.

    Thank you for your support and patience everyone. It's been a wild few weeks but we won't run out of steam so easily! We're paying close attention to all your feedback and know how much work is ahead of us. Back into the wild I go!
    "Nothing can happen till you swing the bat."

  7. #7
    Senior Member Beddie's Avatar
    Join Date
    Apr 2019
    Location
    England
    OS
    iOS
    Posts
    348
    Thanks for the response and please try and get more stable servers BEFORE releasing an event

  8. #8
    Senior Member
    Join Date
    Oct 2017
    OS
    iOS
    Posts
    1,117
    Quote Originally Posted by Durandal_LOTB View Post
    I can add some context to this issue.

    So far in my investigations, the cause of these mysterious Ironite losses has been unanimously due to the "Refresh" button in Arena when viewing your attack list. For some users, the issue was caused by repeatedly pressing the button while waiting for their page to refresh (during moments of server instability). For others, it was caused by a short sequence of repeated requests from the device to refresh the page before the server had been able to register the change. Once again, this only occurred during moments of high instability.

    As a result, a sequence of multiple refreshes can occur (usually within 15 seconds of each other). If you try refreshing your Arena page and notice that it doesn't update within a few seconds, try force closing the app and restarting to see if it had gone through successfully before it tries to refresh again.

    More importantly, we had released a small update this past Saturday that may have fixed this issue, but we have not force-upgraded everyone to avoid additional interruptions over the weekend. If you have not already checked your respective app stores, please do so now to ensure you are running on the most up to date version of the game.

    If these excess refresh purchases are happening despite our fix, please send in a support ticket describing your experience so that we can assist you while we wait for a better solution to be developed.

    Thank you for your support and patience everyone. It's been a wild few weeks but we won't run out of steam so easily! We're paying close attention to all your feedback and know how much work is ahead of us. Back into the wild I go!
    We all have last update but that problem still exist...you need better pragramers...

  9. #9
    Member
    Join Date
    Jul 2019
    OS
    Android
    Posts
    55
    Quote Originally Posted by Durandal_LOTB View Post
    Once again, this only occurred during moments of high instability.
    This means always, right?

  10. #10
    Senior Member Yup's Avatar
    Join Date
    Sep 2017
    OS
    iOS
    Posts
    3,738
    Quote Originally Posted by Ip4 View Post
    We all have last update but that problem still exist...you need better pragramers...
    There was another one! That one with the 24hr delay for iOS users...... then a second one after that.. check the app store. I just saw it this morning.
    -----
    insert witty remark here.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •