Why would they be free? Because they have MASSIVELY expanded the character roster beyond the original intentions of the space. When they realized they needed to expand the evo materials we got that for free. If this expansion had come MONTHS or YEARS ago when it became obvious they had no intention slowing down the influx of characters ago I would have been willling to pay. Now, 100 slots is too little too late.
As for "Slow down and just read". I take it you aren't colour blind. Yes I can read but that is ZERO excuse for having souls/keys that are virtually the same colour. I would love to be able to see at a glance what key I'm looking at instead of waiting for text that takes for ever to show up (and sometimes doesn't which I have opened an unanswered ticket for).
Your response was almost as insensitve as the CS rep I talked to when I first addressed this who said he didn't see a reason they should care about their colour blind players and insulted me on top of that.