Problems buying packs and no response from support :(

[JudasFromHell]

Hey guys,

Just wanted to let you all know that you have to think twice before you decide to buy a ingame pack. I tried to buy the Talisman soul pack on Jan 24th and got some kind of receipt error. Tried a second time, same error. Next day i tried again I tried again and was able to succesfully purchase the pack.

However.... despite the first two attempts didnt give me any pack, i did got charged for the first two attempts aswell.

I reported this (ticket # 51085) but i just don't get any response (of course i got the automated reply). I sent a second mail using the same ticket, but they just DONT respond at all..... That's just fk unbelievable.

Be warned...

cheers, J

[JudasFromHell]

Update - after almost two weeks still no single word from support :S
I got a restitution through apple support for the two pack i didn't get.

shame on you support - it would have have been nice to respond to at least one of my mails