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  1. #1
    Member JudasFromHell's Avatar
    Join Date
    Aug 2018
    Location
    Netherlands
    OS
    iOS
    Posts
    34

    Problems buying packs and no response from support :(

    Hey guys,

    Just wanted to let you all know that you have to think twice before you decide to buy a ingame pack. I tried to buy the Talisman soul pack on Jan 24th and got some kind of receipt error. Tried a second time, same error. Next day i tried again I tried again and was able to succesfully purchase the pack.

    However.... despite the first two attempts didnt give me any pack, i did got charged for the first two attempts aswell.

    I reported this (ticket # 51085) but i just don't get any response (of course i got the automated reply). I sent a second mail using the same ticket, but they just DONT respond at all..... That's just fk unbelievable.

    Be warned...

    cheers, J
    judas-1441
    daily player, using all troopers daily

  2. #2
    Member JudasFromHell's Avatar
    Join Date
    Aug 2018
    Location
    Netherlands
    OS
    iOS
    Posts
    34
    Update - after almost two weeks still no single word from support :S
    I got a restitution through apple support for the two pack i didn't get.

    shame on you support - it would have have been nice to respond to at least one of my mails
    judas-1441
    daily player, using all troopers daily

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