Update inconsistencies....

[Yup]

The propagation time of the iOS build is entirely under Apple's control and there is unfortunately, nothing more we can do to speed up the process at this time.

This update was released to the store this afternoon at the same time as our Android update. Once an update is released, Apple begins its propagation process to App Stores globally. In the past, this process has typically only taken an hour before an update is visible in store. Unfortunately there seems to be a large delay in the propagation of this update. As the App is in a released state, there is nothing more we can do on our end to speed up this process. Please note that uninstalling and reinstalling your game will not force the update to appear in store. The update will only appear once the propagation process has completed.

I wish to point out some inconsistencies if not blatant falsehoods....

The propagation time of the iOS build is entirely under Apple's control and there is unfortunately, nothing more we can do to speed up the process at this time.

This update was released to the store this afternoon at the same time as our Android update.

Not true. You can supply Apple with an update and a FUTURE release date ensuring propagation has occurred BEFORE you make your update live. You COULD have supplied Apple with the update yesterday for a release of today, ensuring 24hr for propagation was allowed. The delay is ENTIRELY your fault for not taking into account how Apple works. They aren't rewriting procedures each month. You are simply ignoring their procedures.

In the past, this process has typically only taken an hour before an update is visible in store.

Again, untrue. Each MONTH it typically takes an additional 4-6 hrs, above and beyond Android, for iOS to update. And in the past it has OFTEN taken 8+hours. Even taking as long as 23hrs one month. It has NEVER taken "an hour" not EVER.


I would believe that Nodding Frog may not WANT these delays if this was a first occurrence.. or even a second. But its not. These delays are NOTHING new and you COULD ensure they are minimized if not removed entirely. When an update occurs, iOS users are ALWAYS left wondering if they'll be locked out for 6 hours, 8 hours, 10 hours, 12 hours or more.... Your behavior makes it clear that you all just don't really care. And then you continually give the same lame "It's Apple's fault" excuse. I think we all know it's not Apple's fault. It's poor planning on your part that is to blame.

Apple doesn't care if your app is functioning... if you don't either.. well.....there ya go.. 12+ hr delays for users.

I have to honestly ask.. do you think your users are just stupid and believe this stuff when you post it, when ONLY your app has this problem???


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FYI.. the app has just NOW appeared in the app store for me in the last 20 minutes or so.... (West coast US)