Didn't received raid rewards

[URock]

I didn't received the raid rewards for level SS.
Where is the silver medal soul and all the rest?
Ticket opened...

[URock]

Problem solved. I logged out and in and then I got all rewards.
Very strange reward development...

[Iced_Earth]

Hey Devs,
Its the 3d week where i did mit received the raid rewards, i wroted 3 Tickets now.

Could you please check this?
Cheers

[Muzzleloader]

Iced, this has happened to myself and several clanmates. I have reinstalled the game each time and the rewards appear. Just make sure your account is linked to either FB or email or you will be locked out of the game.

[Iced_Earth]

So i have to reinstall the App every monday? I would prefer a fix or smth.

[Muzzleloader]

I would also like a fix. If you want the rewards you need to reinstall, it takes a few minutes. You should receive all your past rewards.

[Maiden]

Mostly it solves by just loging out and loging in again. No need to reinstall (mostly), but yes its just a workaround.

[Muzzleloader]

Iced earth has logged out many times over several weeks and hasn't received raid rewards. Reinstalling might be his only option. The other option is wait on CS.

[Iced_Earth]

How do i link my acc with fb?

[Yup]

They do REALLy need to address this issue. It's been a month or more now...