Quote Originally Posted by real_schweiger View Post
The last 4 of 5 Tribute Souls I opened had been empty - just the 3* Heart popped out.
I sent a Ticket as well, but got no response at all. Especially the lost SoB is a pretty common issue. No one of those who got them could ever use them at all.
Thats why I am sitting on several unopened tribute souls...
The only issue now is the missing sands of blood, I just got a tribute soul and it gave 3 SoB but then they disappeared; In your case if you are getting the 3* heart then that means that the rewards were added to your inventory even though you don't see the pop-up, but that was a bug that they fixed with yesterday's update:

https://forum.ironmaidenlegacy.com/s...760#post124760