Quote Originally Posted by HuckFinn150 View Post
I lost 4 of them. It's not worth the hassle to get them back. Chalk it up to experience.
The new form definitely needs improvement (I've submitted two tickets just about the ticket submission system not working right) but I would take the time and fill the report.

If nothing else it will push them to move it up on the priority list. If you're lucky (i.e. the support team actually does what they should for once) you would get them back as you spent a resource and did not get what you paid for.