With tickets going months without even being acknowledged it's no surprise tickets are a "tough subject".

As a player it's annoying that we have to submit countless tickets because bugs are solved at a rate slower than they're introduced.

What makes the player base frustrated is the fact that we have to pester the team outside of the ticketing system and we were promised this new (and much worse) ticketing system would lead to tickets being addressed faster which has not been the case.