Maybe if support actually supported the player base this wouldn't have happened? No response for 5 days while a player is completely screwed out of playing is the exact opposite of ok.
Do I condone the spamming of support? No but I also don't blame them, just expecting the current ticketing system to work as is, has proven to be a fruitless expectation.
Summon the strength of millenniums past, forged by the fire and flame
I am the weapon of empires vast, Immortal is more than a name
MuzakMaker-3591
Is there any progress to be expected for me? Or compensation? I still can’t play ... it’s pointless to me atm...
- I(’ve been) play(ing) all troopers every day since the beginning! -
- Clan-Leader of Caesar's Legion -
- Leader of Caesar's Empire (consisting of Caesar's Legion, Ludus Caesarus, Caesar Inc. and Caesarus Obscurus) -
- Honorary Member of The EXORCISTS Clan -
- Admin of S.H.I.E.L.D. -
- in-game ID: caesar815-0315 -\m/ \m/
Today‘s login brought me 11 new stacks.
In the meanwhile I’m at 60 stacks of 99 keys which is an overflow of 31 stacks. Impossible to get rid of. And even much more impossible to play.
Sad, frustrating, annoying and mad.
Like I said, can’t participate in anything, loosing everything that month because I’m NOT ABLE TO PLAY. ...
... and still no message in any form 😭🤬
@Caesar: I’m sorry you’ve been left in the wind, mate, but I think (/hope) help is on the way. The RTTH Ed added to my account yesterday would suggest someone really is looking into your situation...
I hope you get decently compensated, too. You deserve it.
Leader, The Hobbitses (a.k.a. Down Under 2)
With grave peril comes grave invisibility...
Keeping The Eye off the prize since Rivendell.
I mean adding a toon that was sacrificed is a lot easier (and something they do fairly often) than solving an issue where stuff is incorrectly adding itself every time you log in. With this support team it's about the same as seeing one kid eating a sandwhich and assuming a solution for world hunger is on the horizon.
Summon the strength of millenniums past, forged by the fire and flame
I am the weapon of empires vast, Immortal is more than a name
MuzakMaker-3591