Quote Originally Posted by MuzakMaker View Post
MuzakMaker-3591
Alex Minor does not provide customer service. He closes tickets without any attempt to solve them. I have been cheated out of ironite and amulets from the servers constantly disconnecting and the entire support staff does not care.
Yep, exact same bad experiences with this guy for me too, on multiple tickets. He never seems to want to do any work, just argues about everything and wastes endless time going back and forth, never actually doing anything or looking into their system to investigate any issues. Ultimately just closes all the tickets without actually doing anything, only saying that everything looks fine in the last few days. Pathetic customer service for me.