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  1. #1
    Junior Member
    Join Date
    Jul 2016
    Posts
    7

    Game has problem on startup, keeps telling me to restart the game

    Just purchased $20 of Ironite, and the game just keeps restarting and telling me that there was an error and to restart

    I deleted the game and reinstall the game and still continue to have the same error

    Anyone else experience this? I placed a support email ticket, but haven't heard anything back yet.... Waiting patiently going through withdrawals... Hoping my account wasn't hacked and I have a feeling I will need to replay 13 days of gaming...

  2. #2
    Junior Member
    Join Date
    Jul 2016
    Posts
    7
    Here is a screen shot of what I get when I hit the START button

    Name:  IMG_9672.PNG
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Size:  42.8 KB

  3. #3
    I've had that too. did hard reset on iPhone and it worked afterwards. Maybe a coincidence.
    And with strange aeons, even death may die

  4. #4
    Junior Member
    Join Date
    Jul 2016
    Posts
    7
    Thanks Doom and Gloom, I gave that another try but i still cant get past the start screen...

  5. #5
    Junior Member
    Join Date
    Jul 2016
    Posts
    7
    Lamia,

    Is there anyway to know how long it might take to hear back from support? It been 2 days now and I haven't seen any emails.

    The game is great and I would love to get back to playing it. Any information would be helpful, thanks in advance!

  6. #6
    Moderator Lamia's Avatar
    Join Date
    Feb 2016
    Location
    Vancouver, BC
    OS
    Android
    Posts
    174
    Quote Originally Posted by NikkoTT View Post
    Is there anyway to know how long it might take to hear back from support? It been 2 days now and I haven't seen any emails.
    I checked with support, they say response time is now up to a few days due to the recent big issues that happened this week - server issues plus the Facebook loop issue. Sorry, wish I could help more!

  7. #7
    Junior Member
    Join Date
    Jul 2016
    Posts
    7
    Lamia,

    Thanks for the reply, and thanks for doing what you can, you are a big help!

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