Loading Screen Bug

[FilipMurray]

Guys,

I can't find Thread for this problem so I will make new one.

Loading screen freezes on about 80% and music still goes on. It seems that it is bugged only for MY ACCOUNT.
I've tried to reinstall game few times, change it from the phone storage to SD card and still nothing. I've also restarted device few times.
And then, when the game is fresh, just installed it works FINE with new game (level 1). But then, when I connect my FaceBook account (which is level 60) it crashes on the same place - I can't pass loading screen.

Any tips?

[Reeb99]

Contact support through the web page. That's what I did. I never got any response, but it got fixed within a couple business days.

[FilipMurray]

Thanks Reeb.
I did that yesterday. I hope it will be working soon.

[Eubedyen]

Its not just your phone having aame issue for 3 days here

[blade685]

Same for me since many days....that game is completely bugged, can't play server issue, can't use trooper point etc wtf dev do something....

[FilipMurray]

Its not just your phone having aame issue for 3 days here

It isn't, phone is ok 100%. I can play new game.

[Reeb99]

Hey guys, same thing happened to a few of us last weekend. We were able to get back in after contacting support, waiting for a few days, then reinstalling the game. If you can't get in the game, you will have to use the web portal.

http://ironmaidenlegacy.com then go to the support tab. Make sure to give them the account name. I never received a response, but they did fix the issue.

[IronSentinel]

same problem here on iOS 10.2 which is kind of strange since i never had an issue when trying to login
i am stuck at 3/4 progress bar since the last 2-3 days.. thought that an update was coming and i eventually updated the app but i am still unable to login
the only way to access game menu is by reinstalling but is all slow and if i exit the game i cannot login again
i am also thinking that the big amount of talismans/shards/runes i own has something to do but i am not sure really..

not sure if i am the only one with this problem

[Purplepixii]

Same problem for me too, reinstalled, played a couple of LoL levels, got some weird error message & now back to loading screen hell again.
Happens on my iPad & iPhone so must be account-related, not device.
Support ticket logged & hoping the fix doesn't take too long 😢

[FilipMurray]

I am waiting 5 days already.