i got my account fixed!
i sent an email to support and in one day i got a reply
i got my account fixed!
i sent an email to support and in one day i got a reply
Hi all
Since the beginning of the week when I got the MACLO error I have been unable to play as I've been stuck on the loading screen too. I did some testing last night and have found a way back into the game which I'm hoping works for some of you. It's only any good if you have a Roadhouse/email account though (if you only used Facebook to save progress it won't work which makes me think that it's something to do with linking your game to FB).
1/ Uninstall the game
2/ Go to Facebook and remove LOTB from your list of games
3/ Reinstall the game
4/ Load LOTB (& go through the "newbie" games)
5/ Go to settings and log in with your "email address" account
6/ The game will forcibly take you to Facebook. Click cancel (do NOT authorise the app)
7/ Click on the "open this game" popup
8/ LOTB will load and you can restore your previous saved progress
Note: The game will occasionally try to get you to log into / authorise Facebook - click "Cancel" every time.
This has worked for me (thankfully, as I haven't had any response from support!) so I really hope it works for some of you too
I did 2 bug reports on it, one send with gmail and the other with my hotmail/outlook. More then a week ago.
Still can't play.
Something like this has been happening to me this morning. I got the Facebook login window popping up all the time and the game wouldn't load. I reinstalled it, I got into the game once but it moved way to slow (and the Facebook window would appear inside the game) so I closed it and the same issue happened again in the loading screen.
I then installed the game on another Android device (Nexus 5) I have and I am able to play the game just fine with this secondary device so now I'm wondering if this is a device issue. My main phone is a Samsung Galaxy S6 and I've never had an issue login into the game.
I'm going to try later today to login through my S6 again since I was able to play the game on my Nexus 5 but this is definitely odd.
Ok, the game worked fine once on the Nexus 5 but now it won't load either and it still won't load on my other phone so looks like I'm out of luck. Support has been contacted.
And here I go again with this problem.
This is my second time this month!!
Add me: Moonchild-9889