A Trooper of mine who is also involved in development posted on a Facebook Group page
With all the negativity that's been floating around thought it may be good to repost. The second paragraph is in response to someone saying we keep getting promised new content and only get Holiday promotions encouraging us to spend on new souls...
"There is a plan that includes: Worldwide PVP launch, Brave New World Dungeon, the Night City area, and a fair few other unannounced features, all in the first half of this year. From what I have seen, (and i'll be flying out to visit the team again personally in a week or so) everything is on track and on schedule. The response to PVP so far has been great, but we're going to spruce it up quite a bit before it goes wide and add some great PVP specific rewards, answering players requests to work towards specific characters outside of the Book Of Souls system. If you're not interested in spending on the game no-one is forcing your hand, but i assure you there is a huge amount of content coming down the pipe, and it'll all be playable for free just like the whole campaign has been to date - which is more than can be said for 1000s of games out there, mobile or otherwise.
...if you think a game of this scale can be updates with massive new features like PVP or entire new worlds in just a month or two, you simply aren't aware of the process involved. The game has been out for 6 months, and already PVP is rolling out, which is a massive undertaking. There are other industry leading games out that that took 1-2 years from launch to roll out the content we'll be giving out with 6-9 months of launch. Relatively speaking we are moving very quickly, and certainly want to put out new and engaging features as much as you want to play them. Things like seasonal characters allow us to have some fun, keep the content current, and make the game world feel connected to real world events, but it's not like we did that instead of adding new content, it's all being built in the background the whole time - some of these features will have had 20-30 of the team working on them solidly for months, they can't go any faster."