I'm a founder and I stopped playing for 2 months because of all the bugs. I emailed them about 2 things specifically (one was refacing my "founder" status on the forums, since I PAID to have access to the founder's section) Now I logged in for the much - hyped PVP, but I cant play because the game freezes the second I press the arena button. I'm still waiting for replies to my prior emails from JUNE 2016, so I don't have many hopes of a reply or a fix. I'm seriously sick of this already.