Welcome to the Time Rift - Time Rift Update - live on Android and iOS

[BlackshirtOgre]

Hi Friends,

Obviously we had some server problems overnight - our server team is investigating and as of 9:45am PT has implemented a fix that we think should re-stabilise the game.

Please let us know if you're still having server connection problems.

-M

Yeah, I got in after a significant load time chose my selected farming level "Powerslave" (hard) and I am staring at the "Corrupt General" Loading screen prior to battle. Took nearly 3 minutes to get into the battle. A bit laggy as well. I wouldn't say it is in a playable state. Also, Matt_LOTB, can you have Candice contact me regarding my support request

[Lamia]

Also, Matt_LOTB, can you have Candice contact me regarding my support request

For future such requests please PM me directly and I can reach out to the Support team on your behalf.

[Bob.A.Smith-6226]

Maybe we should take a moment and relax remember Bruce Dickenson's speach from the Wacken Concert.

https://www.youtube.com/watch?v=xHRPEPpKO0E

[BlackshirtOgre]

For future such requests please PM me directly and I can reach out to the Support team on your behalf.

Will do, I can do that. Not very savvy with message boards.

[Calin]

Hello guys,

I'm playing on iOS and using a Facebook account. Here's what I'm encountering so far:

1. When restarting the device the game remains stuck in the Loading Screen (at least the music is playing \m/).
2. When reinstalling the game I'm able to login and retrieve my account. But:
a. After playing on a secret level, I have only the 'Next' and 'Replay' buttons available in the Results screen. No matter on what button I tap, the next zone will be displayed, as it was unlocked for the first time.
At this point, after performing a restart the game crashes every time in the Loading Screen.
b. After another reinstall, I've played the last unlocked mission from the 'Underworld' zone and lost the battle. The game remains stuck when the enemies animation should start playing.
After restarting the game, the game remains stuck in the Loading Screen.

So, no matter what I do, I cannot play the game.

Cheers,
Calin

[maxdeviations]

Hello guys,

I'm playing on iOS and using a Facebook account. Here's what I'm encountering so far:

1. When restarting the device the game remains stuck in the Loading Screen (at least the music is playing \m/).
2. When reinstalling the game I'm able to login and retrieve my account. But:
a. After playing on a secret level, I have only the 'Next' and 'Replay' buttons available in the Results screen. No matter on what button I tap, the next zone will be displayed, as it was unlocked for the first time.
At this point, after performing a restart the game crashes every time in the Loading Screen.
b. After another reinstall, I've played the last unlocked mission from the 'Underworld' zone and lost the battle. The game remains stuck when the enemies animation should start playing.
After restarting the game, the game remains stuck in the Loading Screen.

So, no matter what I do, I cannot play the game.

Cheers,
Calin

i have the exact same problem today and all day yesterday

[Jennie-5128]

Hi Friends,

Obviously we had some server problems overnight - our server team is investigating and as of 9:45am PT has implemented a fix that we think should re-stabilise the game.

Please let us know if you're still having server connection problems.

-M

I am still stuck on the loading screen after 8 minutes :/

[jpmusic]

i have the exact same problem today and all day yesterday

Welcome to the Facebook loop there's not much of you can do about it, just wait for the devs to release a patch

[maxdeviations]

i dont login thru facebook - i login thru email account.. i call it the infinite-eddie-sky-cloud-loading-playing-with-your-money-and-emotions-pissing-you-off loop

[Calin]

Welcome to the Facebook loop there's not much of you can do about it, just wait for the devs to release a patch

I've never encountered this issue until today. However, I've had login issues, but after a single game restart I was able to reach the Cosmos and play.