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  1. #311
    Junior Member
    Join Date
    Aug 2016
    OS
    Android
    Posts
    2
    I did apologize for the extremely long post, but I couldn't say what I wanted to say in two sentances

  2. #312
    Junior Member
    Join Date
    Aug 2016
    OS
    Android
    Posts
    13
    Where can I find this number? I've sent them mail twice and got the automated responses but I can't see such a number.

  3. #313
    Junior Member
    Join Date
    Aug 2016
    Location
    Poland
    OS
    Android
    Posts
    10
    You should get something like:
    "##- Please type your reply above this line -##

    Hello,

    Thank you for taking the time to contact Iron Maiden: Legacy of the Beast Support. Your Ticket # is 8761.

    **Please Note** We are currently facing a high number of requests so it may take a few days for us to respond.

    Thanks for your patience and our support team will be in touch with you as soon as possible.

    Tips for faster support:
    [...]"

  4. #314
    Junior Member
    Join Date
    Aug 2016
    OS
    Android
    Posts
    13
    No! 2 mails and in each of them they left out that important phrase! So it appears like I ain't got a ticket after 12 days of waiting in vain!!!!

    "Hello,

    Thank you for taking the time to contact Iron Maiden: Legacy of the Beast Support.

    **Please Note** We are currently facing a high number of requests so it may take a few days for us to respond.

    Thanks for your patience and our support team will be in touch with you as soon as possible."

    That's the corresponding text I got! No ticket number whatsoever!

  5. #315
    Junior Member
    Join Date
    Aug 2016
    Location
    Poland
    OS
    Android
    Posts
    10
    Really weird.
    Hope You will get some help through forum.
    Good luck.

  6. #316
    Junior Member
    Join Date
    Aug 2016
    OS
    Android
    Posts
    13
    Thank you. I've lost all hope though... The most frustrating thing ever...

  7. #317
    Member
    Join Date
    Aug 2016
    Location
    Romania
    OS
    iOS
    Posts
    37
    Quote Originally Posted by Yos2112 View Post
    No! 2 mails and in each of them they left out that important phrase! So it appears like I ain't got a ticket after 12 days of waiting in vain!!!!

    "Hello,

    Thank you for taking the time to contact Iron Maiden: Legacy of the Beast Support.

    **Please Note** We are currently facing a high number of requests so it may take a few days for us to respond.

    Thanks for your patience and our support team will be in touch with you as soon as possible."

    That's the corresponding text I got! No ticket number whatsoever!
    Hey,

    Go here https://roadhousegames.zendesk.com/hc/en-us

    1. Create an account and log in
    2. Click on your profile
    3. Select 'My Activities'

    You'll find there your request and ID
    Cheers,
    Calin
    Nonsensei-1068

  8. #318
    Junior Member
    Join Date
    Aug 2016
    OS
    Android
    Posts
    13
    Quote Originally Posted by Calin View Post
    Hey,

    Go here https://roadhousegames.zendesk.com/hc/en-us

    1. Create an account and log in
    2. Click on your profile
    3. Select 'My Activities'

    You'll find there your request and ID
    Yes!!!! Thanks a lot! Awesome! That's really cool. :-D

  9. #319
    Junior Member
    Join Date
    Aug 2016
    OS
    Android
    Posts
    13
    Done. I sent her/him (Lamia) a message with the ticket numbers.

  10. #320
    Junior Member
    Join Date
    Aug 2016
    OS
    iOS
    Posts
    25
    Unable to log in till now..... So sad

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