I agree with Vaseodin I really think this is a great game and probably the best app style game I've ever played but the constant issues are really getting old. I'm to the point that if they don't truly fix things soon they are going to lose huge numbers of players (myself included). I'll simply request a refund for monies spent and move on to something else. I've played daily and experienced all of the same issues most of you have including the loss of my account that I was lucky enough to recover. But my wife and daughter's accounts were both lost over 3 weeks ago and not a word from the game team despite multiple tickets. All the while they have all of the money my family has spent on the game to date which is in excess of $100.00. Really not cool for a game that is still majorly broken. I'll give them another chance then I'm out.