Page 3 of 3 FirstFirst 123
Results 21 to 29 of 29
  1. #21
    Senior Member maxdeviations's Avatar
    Join Date
    Aug 2016
    Location
    NYC
    OS
    iOS
    Posts
    122
    great news Jennie. hopefully i get my account fixed as well .. how many times did you email them ? any compensation apart from the trooper badges ?

  2. #22
    Senior Member Fudjo's Avatar
    Join Date
    Jul 2016
    Location
    Massachusetts
    OS
    Android
    Posts
    709
    Quote Originally Posted by Jennie-5128 View Post
    I just got email from support; they fixed my account and I can log in (9500 trooper badges lol) but it does look like they are having to fix each account manually, so it might be a while everyone. Hang in there.
    Did they contact you saying the account was fixed, or did you find out by launching the game?

  3. #23
    Senior Member
    Join Date
    Jul 2016
    Location
    Yorkshire
    OS
    Android
    Posts
    535
    I only ever emailed them once, didn't do extra nagging.

    They contacted me - I got an email saying "we think we've fixed it but try it and let us know". I tried it, it worked, I emailed them back to say it worked, and they sent me a code for a bit of ironite.

  4. #24
    Member
    Join Date
    Jul 2016
    OS
    Android
    Posts
    44
    Same here, fixed
    5* Rainmaker Eddie - Elindor-8275

  5. #25
    Senior Member Fudjo's Avatar
    Join Date
    Jul 2016
    Location
    Massachusetts
    OS
    Android
    Posts
    709
    Quote Originally Posted by Jennie-5128 View Post
    I only ever emailed them once, didn't do extra nagging.

    They contacted me - I got an email saying "we think we've fixed it but try it and let us know". I tried it, it worked, I emailed them back to say it worked, and they sent me a code for a bit of ironite.
    Ok, great to know. I think I sent my email to support 2-3 days after you, so perhaps my account will get sorted out this weekend or Monday.

  6. #26
    Senior Member
    Join Date
    Jul 2016
    Location
    Yorkshire
    OS
    Android
    Posts
    535
    Fingers crossed for you sweetie

  7. #27
    Member
    Join Date
    Aug 2016
    Location
    France
    OS
    iOS
    Posts
    77
    My similar issue fixed by the support too.
    great news

  8. #28
    Senior Member
    Join Date
    Jul 2016
    Location
    Tampa, FL
    OS
    iOS
    Posts
    133
    Quote Originally Posted by Jennie-5128 View Post
    I just got email from support; they fixed my account and I can log in (9500 trooper badges lol) but it does look like they are having to fix each account manually, so it might be a while everyone. Hang in there.

    YAY!!!!!

    also good to hear the trooper badges we have been sending you actually went thru and are there for you...


    i wont comment about the trooper purchase bugs here since it's more of a priority that peoples accounts get fixed to log in first.
    Bryan-3528

    "Was many years ago that I left home and came this way, I was a young man, full of hopes and dreams"

  9. #29
    Senior Member
    Join Date
    Jul 2016
    Location
    Yorkshire
    OS
    Android
    Posts
    535
    Quote Originally Posted by Bryan-3528 View Post
    YAY!!!!!

    also good to hear the trooper badges we have been sending you actually went thru and are there for you...
    Yeah, got a bunch of dupes, but that's the way the legacy cookie crumbles, right?
    At least i got a golden son from a normal soul drop

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •