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  1. #1
    Junior Member
    Join Date
    Aug 2016

    Is there exsisting usersupport for this game?


    Ive tried contacting support due to my account suddenly beeing reset to level one again after i relogged ingame. I have spent alot of money on this game, and suddenly everything dissapered.

    I might suspect that my old level 40 account is permanently deleted or overwritten.

    There has been over 10 days since i used their online support form, and still no reply.

    Has anyone made any succsess with getting support?


  2. #2
    Senior Member
    Join Date
    Jul 2016
    Support are really snowed under at the minute; there are some people who have been successful in contacting support but I wouldn't hold out much hope at the moment.

  3. #3
    Junior Member
    Join Date
    Jul 2016
    I had a similar issue and support was able to recover my account and get me logged back in, but at that time it took 2 days to get a response. At this point it seems responses are delayed up to 2 weeks or more.

  4. #4
    Wow could you imagine how much a skill shard pack would cost if they hired more staff to help! Probably like $70!

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