I have swapped 2 eddies with help from support in the last few days and my request was dealt with quickly and easily 👍
I have swapped 2 eddies with help from support in the last few days and my request was dealt with quickly and easily 👍
After the feedback from the other troopers I'm getting really worried because I send a kind reminder and still got no response. Would it be too much to ask Leviathan to check the status of my request? If you didn't receive it, can you contact me through the forum?
Thank you in advance.
Mindkaiser-0492
Support can take a couple days to respond. You often just need to be patient.
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CLANLESS
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All there is in this app is to spend money or collect yet more frags... entirely pointless and unfulfilling..
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Really, I tend to give them 4 days to a week before sending another email. They can get flooded with requests. They've never failed to get back to me though. Sometimes it just takes an extra day or two.
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CLANLESS
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All there is in this app is to spend money or collect yet more frags... entirely pointless and unfulfilling..
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Well, long story short, I was probably contacting them through an e-mail account that was ending up in the underworld of spam mail. I tried sending the e-mail from another account I own and the reply was almost instant.
I'm back being a happy puppy.