Failed purchases in Apple Store

[Sick]

Hi guys, I haven't found anything about this, so I opened a new thread. Last week I tried to buy something in the Apple store. The Apple message said that everything was OK. The message from the game said purchase failed please try again. So I did. A few days later I received the bill from Apple. Not only the one purchase that finally worked was invoiced, but all the others as well. Contacted support and Michelle could help.

Yesterday I tried to renew the Daily Ironite Reward. Guess what happened. Three trials, three invoices. As NF cannot refund the money I am looking forward to receive tripple Daily Ironite Rewards. Let's see what Michelle will answer.

Anybody else here with similar problems? Yup, one of your posts in another thread sounded similar.

[hold]

Hi guys, I haven't found anything about this, so I opened a new thread. Last week I tried to buy something in the Apple store. The Apple message said that everything was OK. The message from the game said purchase failed please try again. So I did. A few days later I received the bill from Apple. Not only the one purchase that finally worked was invoiced, but all the others as well. Contacted support and Michelle could help.

Yesterday I tried to renew the Daily Ironite Reward. Guess what happened. Three trials, three invoices. As NF cannot refund the money I am looking forward to receive tripple Daily Ironite Rewards. Let's see what Michelle will answer.

Anybody else here with similar problems? Yup, one of your posts in another thread sounded similar.

I would use a systematic approach to find the culprit:

1. Is this only happening with this game or with other stuff in the Apple store as well?
2. If it's only this game ... well the history of Naughty Fraud's brilliant coding skills would likely be the reason for this ... In this case they don't have a choice but to refund the money and frankly it's not your problem how they do it.

Otherwise put: It's either the fault of Apple or NF - and whoever is responsible has to refund the money if you want it back. Personally I would not give in that easy to this - but it's of course your choice what to do. If you want the money back - report the problem to Apple.

[Sick]

I think getting a refund from Apple is no problem at all. However I like the idea of getting triple Daily Ironite.

[Zerynx]

Hey Sick, I'm having the same issue. I put in my second ticket earlier today.

[wolfknight1972]

I've had this happen 2x. 1st time apple refunded. 2nd time nodding gave me my purchase. Try contacting them on their Facebook page. When I emailed them it took forever but through FB I got a response with in a day

[Nicko]

Same exact issue here. Michelle said she can’t give refunds - only deliver the product - refunds need to go through Apple.

Sucks that those not watching their receipts are getting screwed big time...