Score tanked on reset

[slauki]

I went from rank 70ish to in the thousands, then after running PVP all day and getting up to 1700 it reset up to 2300+ and rank 8. I sent Michelle @ NF a ticket linking this post. Can we get iron coins to make up for only +10 per win when we should have been getting +12, 13 and 15 before their mistake was reset?

would be cool if you could tell us, when/what she replies....too lazy to write on my own, since this is public enough here