ive played many games online and a lot of them have a system for this but LOTB dosnt so im going to suggest it here make it worth the players effort for doing DETAILED bug reports detailed being an important word if a player goes out of there way to find one of the reasons a dungon consistently crashes or something similar and can provide screenshots ect with what they did to manufacture it and how to repeat it then they should be rewarded with some ironite or something else a good example would be when who ever it was went and found out that saccing toons caused odin to crash and freeze they should have been rewarded for that
just my oppinion but personally i would be more inclined to work out whats causing it and if there is a way to fix it /get around it