Hi Kaijester,

Thanks for replying. I do understand the large volume of tickets, but I do think they need to handle the communications a little better. Be more active here, and let us know what is going on. As hearing nothing is concerning. If this was just me with the issue, then maybe there is no need to communicate publicly, but there are many of us with the issue. So they should speak up.

Hopefully they will reply and let us know whats what. Even if it's a "It may be a while, we're trying x and y. Please be patient, and we will give you an update in 48hrs" and then 48hrs later "still working on it sorry, next update 48hrs" etc etc....

I dont think it is asking too much!

Thanks

Kevin