Quote Originally Posted by kjtaylor13 View Post
Hi All,

Just received an email from support. Offering me the option of starting again with a new account. I've replied immediately asking if I will get my eternity pack and all my iaps back on the new account. If I do then I may consider it. But otherwise I'll have lost major progress and a lot of money.

If they can restore all my purchases and my Eternity pack I will run on only one device.

Hopefully they'll reply quickly as I responded within a couple of minutes.

Cheers

Kevin
Please keep up updated because Im facing a similar problem and If its about to lose my 5*Axis Commander, my 5*Nomad and all the progress so far, instead of start gambling again with the RNG Devil (which will never give them back to me) and going through every single stage from normal Ailing Kingdom to madness Underworld, i prolly will ask for money refunds and quit this game.