Unfortunately in the past, actively responding as such as been the only way to get any sort of response. Besides I'm not demanding fixes or compensation like many others, all I want is acknowledgement that concerns are heard and will eventually be addressed. Myself and other players are losing out on a PAID resource because of bugs.
You call it inflammatory but Ceeg has outright lied to me in the past and I'm not going to just sit tight and not make sure others are aware. I don't mind if players ignore me but it is literally Ceeg's job to address customer concerns. If I'm not getting responses in the private method (I have tried personal messages on here and through the ticketing system), then I'm left with no other choice but to start publicly calling them out.