If you submit a ticket it could take almost 4 weeks to get a reply! Why do they have to mess about with the characters? Concentrate Sorting out the bugs out first! Get the game running properly. Thought you guys had sorted a 'fix' for the bug that when you upgrade talisman on a character the game would crash with a server error and reset everything you just upgraded...I have a Demon Dog sat here that can't be upgraded, soon as I do and go back...it crashes. Get your pencil chewers on your team to knuckle down lol