stuck on title screen - please reinstall & try to login

[sirichai]

Can't play since 4 days now! Sent a message to the support 12 days ago on another Battlefield secret location crash rewards loss - without reply so far. 2 or 3 days ago I sent them another mail on the current issues and of course also no reply here so far... And I'm asking you how you're going to compensate us for all this trouble? It's so unfair that the others who can play now will run miles and miles ahead of us while we forever will remain behind due to this mess.

Don't worry guys, my account (pipphari-7326) occur problem since 30 July 2016.
Yes, 20 days ago.
No response from support team.